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CLA Submission to the Standing Committee on Canadian Heritage on the Section 92 Review of the Copyright Act

September, 2003


Submitted to:
Standing Committee on Canadian Heritage


Summary

As an instrument of public policy, the Copyright Act has two primary objectives: to encourage the creation and dissemination of original works, and to promote access to those works for the benefit of Canadian society as a whole. It is essential, therefore, that the copyright reform process being launched by the Government respect the underlying principle of balance between the protection provided to the creators of original content and the guarantee of reasonable access by the public. Every effort should be made to ensure that the process itself is designed both to maintain and to fine tune the level of balance currently reflected in the Act as adjustments are made to accommodate change resulting from the introduction of new technologies and to address other emerging issues. From the perspective of libraries and the users they serve, it would be unacceptable if the copyright reform process were to disrupt the balance by moving ahead on introducing new and enhanced levels of protection for copyright owners without addressing at the same time the impacts on user access.

In that context, the issues of primary concern to the Canadian Library Association are:

  • exceptions for libraries, archives and museums;
  • implementation of the WIPO treaties;
  • liability of network intermediaries;
  • exceptions for persons with perceptual disabilities; and,
  • contractual limitations on exceptions and uses.


Exceptions for libraries, archives and museums

The Copyright Act incorporates certain exceptions that recognize and support the role libraries play in preserving Canada's cultural resources, making those resources accessible to Canadians, and supporting research and learning.

The exceptions are consistent with the provisions relating to limitations and exceptions in the Berne Convention and the WIPO treaties. They are formulated in such a way as to ensure they do not conflict with the normal exploitation of the subject matter or unreasonably prejudice the legitimate interests of rights owners. Each exception is defined in relation to the specific purposes for which copying is permitted, the conditions that have to be met beforehand, the extent of copying that is allowed, the means by which a copy can be produced, and the form in which it can be delivered to the user.

It is important to note that the exceptions for libraries in Canada's Copyright Act are, on the whole, considerably more restrictive than the corresponding exceptions in the copyright laws of many other national jurisdictions, including Australia, the United Kingdom, and the United States. In those jurisdictions, the range and extent of materials that can be copied under the exceptions for libraries are generally broader. The conditions that have to be met beforehand are in most cases less restrictive. There are also, in several instances, fewer constraints on the delivery of a copy to the user.

With the growing use of digital technologies to produce and disseminate information resources, a number of restrictions embedded in the Canadian exceptions for libraries have become more and more problematic. Digital resources represent an increasingly large and important part of library collections and comprise a unique source of content within those collections for the support of research and learning. Restrictions within the exceptions, many of which are linked to older technologies, make it increasingly difficult for libraries to meet the challenges of preserving and making accessible the materials in their collections and to use digital technologies to provide the services their users need.


Preserving digital resources

A rapidly increasing proportion of the materials in library collections is produced only in digital form. Ensuring continued access to those materials has become a major challenge, largely because of the volatility of digital carriers and the rapid technological obsolescence of encoding techniques and applications software.

Libraries are finding that they already need to "refresh" or "migrate" content obtained as recently as ten years ago, transferring the data to new carriers or converting it to encoding standards that can be processed by current software. Section 30.1 of the Act contains an exception that anticipates the need to transfer library materials from one format to another, and entitles the library to do so, provided a suitable replacement copy cannot be obtained on the Canadian market and there is no collective offering a licence that would provide the permissions necessary to reproduce the item. The current wording of the exception, however, requires that the original format be obsolete or the technology required to use the original be unavailable before the exception can be exercised. With digital materials, those requirements may effectively defeat the purpose of the exception. The content stored on a particular item or the carrier itself may begin to degenerate before the format per se becomes obsolete. Similarly, if the technology required to use the item is unavailable, it may be technically impossible to copy the content.

What is needed is a provision that would permit the library to undertake the "refreshing" or "migration" process at the stage at which it is needed (i.e., before the deterioration of the carrier or the data reaches the point where the content is compromised, and while the technologies required to process the data are still readily available and effective).


Assisting library users engaged in research and private study

With the rapidly growing number of digital resources in library collections, library services have become increasingly network-oriented. Users expect to access library collections and services from their homes and offices via the Internet; they expect turn-around times to be quick; and they expect information to be delivered digitally via the network.

The exception that allows a library to assist a user engaged in research or private study, in theory at least, can be used to provide the user with an excerpt from a digital resource, provided the portion copied is deemed to fall within the limits of fair dealing as set out in sections 29 and 29.1 of the Act. However, digital technologies make compliance with the exception problematic. If, in the process of making the copy, the library triggers a network or computer process that reproduces (i.e., downloads or displays) a larger portion of the work or even the whole work, the library could be deemed to have committed an infringement. That is because the Act currently makes no provision for the transient copying that is performed by computer and network software as an integral part of communication and display processes. Strictly speaking, the library could be deemed guilty of infringement even if the copy ultimately provided to the user falls within the limits allowed under fair dealing.

In order to remedy this and other similar anomalies, there needs to be a recognition in the Act that the reproduction right does not apply to the transient copying of data that is integral to the communication and display of digital content.


Providing users with copies of articles for research

An increasing number of scholarly, scientific and technical periodicals are available in digital form. Electronic journals now represent a substantial proportion of the periodical collections in libraries, and a proportion that is not only rapidly expanding but also increasingly comprises a unique source of content (i.e., content that is not duplicated in printed form).

With electronic journals, licensing has largely supplanted the conventional periodical subscription. Licences for electronic journals typically contain terms and conditions defining the users (faculty, students, staff, etc.) authorized to access the journal, the number of simultaneous uses permitted, the period of retention of access rights, etc. Consequently, copying done under the terms of a licence has largely displaced the making of copies of articles under the exception provided in the Act. Nevertheless, libraries still need to make use of the exception in order to provide services involving "non-commercial" electronic journals for which no licence is offered.

In this instance, a potential problem arises because the exception in section 30.2(2) permits copying only by means of reprographic reproduction. A narrow interpretation of reprographic reproduction (i.e., one that would rule out the making of a copy from an original in digital form even if the copy produced was in printed form) could effectively prevent the library from making a copy. If the required article is from a "non-commercial" electronic journal and no licence is available, the library is left with no legitimate means of making a copy for the user other than by locating the copyright owner and obtaining permission to make a copy on an article-by-article basis.

In other jurisdictions the problem does not arise because the exceptions for libraries place no restrictions on the means by which a copy is made. That would seem a viable model for Canadian legislation to follow.


Providing services to users of other libraries

Libraries develop and maintain reference and periodical collections designed to serve the needs of their users. However, the enormous range of materials produced, the degree of specialization in coverage by individual titles, budgetary and space constraints make it impossible for even the largest research libraries to maintain comprehensive collections. Libraries, therefore, rely to varying degrees on networking as a means of providing reference services and on resource sharing as a means of meeting user requests for articles from periodicals that lie outside the library's collecting scope.

Increasingly, the materials on which a library would draw to respond to a request from another library are in digital form. However, the use of the library's digital resources to provide service to a user of another library is constrained by the fact that, under the current provisions of the Act, when the copying is done for a user of another library, the exceptions can be used only when copying from printed matter. If that restriction remains, increasing proportions of a library's collection will be "off limits" as a source for providing responses to either reference or interlibrary loan requests coming from users of other libraries.

The use of digital technologies to provide services to a user of another library is further constrained by the current restriction in the Act prohibiting the delivery of a digital copy to a user of another library. That effectively rules out the delivery of any copy to the user (even a copy scanned from a print original) via a digital network.

Again, there are models in other jurisdictions that focus on the purpose of the copying and the use that is made of the copy rather than on the format of the original from which the copy is made or the form in which the copy is delivered to the user. The current restrictions in section 30.2(5) need to be replaced with provisions that restrict the use of the copy that is provided to the user rather than the form of the original from which the copy is made or the form in which it is delivered.


Machines installed in libraries

The introduction of digital technologies has had a major impact on the exposure of libraries to possible legal claims arising from infringing acts committed by users of equipment provided by the library. Because of the increasing importance of digital materials and networked resources to the information requirements of users, it is essential for libraries to provide users with access to terminals and networks. Libraries warn users against infringement of copyright, but it is impossible for the library to monitor use of computer equipment and network access on a transaction-by-transaction basis. Currently, however, there are no protections or limitations of liability provided to the library to cover infringements committed by users while using equipment (other than photocopiers) or network access provided by the library. The library is left open, therefore, to the possibility that a claim will be brought against it by a copyright owner arising from an infringement committed by a user of the library's equipment or network services.

The Act needs to be amended to exempt libraries from liability for infringing acts carried out by persons using not only photocopiers but computers and other machines installed by the library for public use provided the library posts notices warning of infringement of copyright.


Implementation of the WIPO treaties

Amendments currently under consideration in connection with the implementation of the WIPO Copyright Treaty and the WIPO Performances and Phonograms Treaty could have a significant impact on the current balance between the protection provided to rights owners and the public interests that are served through the guarantee of reasonable access to protected materials. The impact that added protection and sanctions may have on users and on the public interest must be taken into consideration in framing new provisions designed to bring the Canadian Copyright Act into conformity with the WIPO treaties.

There are a number of issues pertaining to the making available right, the legal protection of technological measures, and the legal protection of rights management information that are of particular concern to libraries.


Making available right

For all practical purposes, "making available" as defined in the WIPO treaties is the digital equivalent of publishing. If amendments to the Act introducing a making available right fail to recognize that there will be significant consequences for both rights holders and users.

If the making available right is linked to the right of communication to the public by telecommunication, either explicitly or implicitly, and if the current definition of publication remains unchanged, works that are "made available" will be treated as unpublished works unless or until they are also disseminated in a manner that conforms with the definition of publication. Classing such works as unpublished may disqualify certain of them from copyright protection in Canada. The term of protection for certain works will be affected. The applicability to the work of specific exceptions will also be affected.

Amendments will be required in order to make it clear that "making available" is, for the purposes of the Act, the equivalent of publication. Such amendments will be required regardless of whether a making available right is made explicit through amendment or is made implicit by confirming an interpretation of the right of communication to the public by telecommunication that is consistent with the newly defined communication right in the WIPO treaties.

One example of the many provisions that will require amendment is the exception applying to the making of a copy of an article from a periodical in section 30.2(2). That exception, as currently worded, applies only if the article is "published" in a periodical or newspaper. Given that an increasing proportion of scholarly, scientific and technical periodical literature is disseminated uniquely via digital networks, it is essential that the scope of the exception be expanded to include articles "made available" in electronic journals as well as those "published" in conventional print periodicals.


Legal protection for technological measures

Copyright provides creators with a range of rights and redress mechanisms sufficient to protect their interests, but limited so as to enable reasonable public access to those works. Limitations on owners rights are reflected in the formulation and defined scope of the specific statutory provisions associated with copyright, in the term of protection afforded to various categories of works, in the definition of non-infringing uses of protected works, in provisions made for compulsory licensing, and in limitations of liability that are attached to certain uses.

The introduction to the Act of sanctions against the circumvention of technological measures used by copyright owners to protect their works has the potential of providing copyright owners an unchallenged means of overriding all limitations on their statutory rights and of denying users their legitimate rights of access to protected works. To introduce sanctions against the circumvention of technological measures that make no reference to the limitations and exceptions otherwise provided for under the Act would have the effect of totally negating the intent and force of the law with respect to those limitations and exceptions.

To be consistent with the purpose and scope of the Act as a whole, sanctions against the circumvention of technological measures must be limited in duration to the term of protection provided for the work, performance, or sound recording to which the technological measure has been applied. Once the work, performance, or sound recording falls into the public domain, any legal protection for technological measures applied to that work, performance, or sound recording should cease.

By the same token, any use that is made of a legitimately acquired or accessed copy of a work, performance, or sound recording under the provisions relating to fair dealing or any other statutory exception ought to be exempted from sanctions against the circumvention of technological measures. A library, for example, should be permitted to make a preservation copy of a work it has acquired for its permanent collections either by purchase or by licence (even if that entails circumventing technological measures), provided it complies with the provisions of the exception relating to the management and maintenance of collections. The same would apply to the exercise of the exceptions that permit a library to assist a user engaged in research or private study and to provide a user with a copy of an article for research purposes.

It should be noted further that the obligations relating to technological measures imposed on contracting parties under the WIPO treaties extend only to technological measures that restrict acts that are not authorized by the owners of copyright or neighbouring rights in the work or subject matter concerned or permitted by law. There is no obligation to provide legal protection for technological measures used to restrict acts that are otherwise permitted by law. In that regard, Canada should consider following the lead of the European Union and attach a condition to any protection given to rights owners with respect to technological measures, requiring the rights owner to provide the beneficiaries of statutory exceptions with the means of exercising those exceptions.


Legal protection of rights management information

For the purposes of the Act, rights management information has to be defined more precisely than it is in the WIPO treaties. The treaty definition is so broad in its scope that it would encompass any information identifying the work, the author, etc., regardless of who created the information or for what purpose, provided only that it is "attached to a copy of a work" or "appears in connection with the communication of a work to the public." Libraries and other information service providers and intermediaries produce information that would fall within the scope of that definition even though it is created for reasons that have nothing to do with rights management. The cataloguing-in-publication (CIP) data created by the National Library and agent libraries in the Canadian CIP programme is "attached to a copy of a work." The metadata created by information service providers to support resource discovery can be "attached to a copy of a work" or "appear in connection with the communication of a work to the public."

To "lock up" all such information, regardless of who created it and for what purpose, would lead to a completely unworkable situation. Accepting the WIPO treaty definition of rights management information without qualification could have the unintended effect of inhibiting organizations such as libraries and information service providers from correcting or updating information provided by themselves or their counterparts for purposes quite distinct from rights management. It could also leave users of the services of such organizations uncertain as to whether they could alter or remove any such information attached to copies of works they may be downloading into their own information management systems.

In the interests of clarity, the Act should stipulate that the types of information enumerated in the WIPO definition are protected as rights management information only when clearly identified as originating with the rights owner or the owner's appointed agent, and only when specifically identified as having been recorded for purposes of rights management.

In addition, the Act needs to make allowance for the removal or alteration of rights management information when that information interferes unreasonably with the exercise of the exceptions in sections 30.1 and 30.2 relating to the maintenance and management of library collections, assisting library users engaged in research or private study, and making copies of articles for research. Removal or alteration of rights management information in order to exercise those exceptions should be permitted, provided the library makes a reasonable effort to restore the rights management information to the original and to add it to the copy made.


Liability of network intermediaries

For the purposes of the Act, the term "network intermediary" needs to be defined with sufficient breadth of scope to encompass all entities providing services that facilitate user access to networked resources. The definition must include libraries, archives, museums, and educational institutions providing such services (both for profit and not-for-profit), as well as the commercially-oriented enterprises commonly referred to as Internet service providers (ISPs).

A network intermediary should be under no obligation to monitor content provided by and stored at the request of a user of its services. Likewise, a network intermediary should be under no obligation to determine whether user transactions conducted using its services involve infringing activity.

A network intermediary should not be liable for infringing content supplied by and stored on or communicated through the intermediary's facilities at the request of a user, provided the intermediary has no knowledge of an infringement. The intermediary should be under no obligation to take down allegedly infringing material simply on the basis of a notice issued by a person claiming to own rights in the material. On receipt of a notice, the intermediary should be obligated simply to forward the notice to the user responsible for posting the allegedly infringing material. If the person claiming to be the rights owner is not satisfied with such action, that person should be required to obtain a court order for any further action that he/she wishes to be taken.

A network intermediary should not be liable for infringement resulting from the transmission of or the provision of access to content that has been made available on the network by another party (including its users), provided the transmission or access is initiated by a user, and the intermediary acts solely as a facilitator.

A network intermediary should not be liable for infringement resulting from the temporary reproduction of content that is made automatically in the process of receiving a communication or the onward transmission of content in response to a request from the recipient, provided the intermediary acts solely as a facilitator.

Consideration should also be given to limiting the liability of network intermediaries in connection with any linking mechanisms they might provide in the form of indexes or other resource discovery tools. Provided such tools contain links only to content that has been made publicly accessible on the network (or to front pages or gateways that have been made publicly accessible), the network intermediary should not be liable for any infringement that may be construed to have taken place through the simple act of making the link.


Exceptions for persons with perceptual disabilities

The exceptions for persons with perceptual disabilities in section 32 need to be reviewed and revised in order to provide a more reasonable level of access to audiovisual materials. Among the facilitating acts that ought to be included in the exception are the non-commercial narrative description, the captioning, and the making of transcripts of audiovisual materials, as well as the use of sign language to interpret audiovisual materials for persons with perceptual disabilities.


Contractual limitations on exceptions and uses

A concern that is central to access in a digital environment is the issue of standard form contracts and the validity of their terms and conditions with respect to the statutory provisions set out in the Copyright Act. "Shrink wrap", "click wrap', and "web wrap" licences all have the potential to significantly alter the balance between copyright owners and users that is reflected in the Copyright Act, effectively overriding statutory provisions designed to ensure reasonable access. If balance is to be ensured not just in name but in reality, that issue has to be dealt with as a matter of priority.

At a minimum, the Act needs to be amended to stipulate that the terms and conditions of a standard form contract restricting the making of a copy as permitted under the exceptions for libraries, archives and museums in sections 30.1 and 30.2 have no force, provided the conditions and restrictions applying to that section are respected.


Conclusion

In his report to Parliament on the provisions and operation of the Copyright Act - Supporting Culture and Innovation - the Minister has stressed the importance of "striking an appropriate balance between creator's rights and users' needs." Achieving that balance is essential for the advancement of the Government's efforts to promote cultural expression, innovation, and the knowledge economy.

There is a clear need for reform of the Copyright Act to respond to technological innovation, to provide clarity, and to ensure fairness and balance both for rights owners and for users. In the interest of ensuring fairness and balance, it is essential that the reform process itself give the same priority to addressing impediments to access as it does to the protection of owners' rights. Any proposed extension of owners' rights must be assessed for its impact on user access, and appropriate limitations and exceptions must be considered in tandem with the proposed extension.

The agenda for copyright reform put forward by the Government identifies access issues among those that it intends to address in the short term. The Canadian Library Association urges the Standing Committee to support the need to address access issues as a matter of priority, and to encourage the Government to deal expeditiously with the issues raised in this submission, as well as those related to access that are raised by other sectors.

 


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