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Resource Centre 

Annual CLA Challenges Survey

The Annual Challenges Survey was initiated for the Canadian Library Association in 2006 by Dr. Toni Samek, Professor of Library and Information Studies, University of Alberta, who was then Convenor of the Association’s Intellectual Freedom Advisory Committee. The primary goal of the Annual Challenges Survey is to gather information about the nature and outcome of challenges experienced in each calendar year by publicly-funded libraries across Canada to their materials and policies. Data from the survey help to inform the Association’s policy and advocacy work for intellectual freedom on behalf of the CLA membership.

Visit the Annual Challenges Survey page for more information and to access press releases, annual reports, challenged title lists, and databases from 2009 on (as well as title lists and databases for 2006-2008) are available in pdf format

New Publication! Guidelines for the Education of Library Technicians

CLA is pleased to announce the release of the new Guidelines for the Education of Library Technicians. This document is a revision of the Guidelines first produced in 1991.

Updated English and French versions of the strategy will be available in the near future

Library and Archives Canada

Digital Strategy, 2015 and Beyond

(July 2015)

The mission of Library and Archives Canada (LAC) is to help Canadians know themselves better by connecting them with their documentary heritage.  With the progress of technology in this era of unparalleled information creation and online discovery, this can only be achieved by becoming a leading digital memory institution. LAC defined a renewed business model in 2014 that articulates the target how LAC will create, deliver, and capture value. Focusing on a core value proposition, the business model creates the framework for how LAC can evolve its capability and capacity to effectively manage the current and future volume of content. This Digital Strategy flows directly from the business model, articulating the digital opportunities that LAC can leverage in pursuit of this mission and improve its value, relevance and credibility. Delivering on the Digital Strategy will be further enabled by additional companion pieces, including a detailed implementation plan. The Digital Strategy provides a platform for the department to not only ensure it has the necessary foundational elements to secure its place in an increasingly digital world, but also encourages disruptive innovation where required. It is through this innovation that LAC will adapt to the changing world in which it operates.

The document can be accessed here

Initiative for Equitable Library Access:  IELA Service Level Guidelines

(March 2010)

The CLA Executive Council has approved the IELA Service Level Guidelines which was prepared by the CLA IELA Task Force.  The document provides a model for service levels in Canadian public libraries for individuals with print disabilities.  The document can be accessed here.


Briefing Note for Canadian Library Community Regarding “Demand Letters”

(September 2008)

More and more members of the Canadian library community are receiving demand letters regarding their practices. The Canadian Library Association/Association canadienne des bibliothèques thought it might be useful to explain what a demand letter is and what it is not. This Briefing Note should not be construed as legal advice. Click here to read the briefing note.

The ACU establishes new professional network for Commonwealth librarians

(September 10, 2007)

The Association of Commonwealth Universities (ACU) has launched a new Libraries and Information Network for its member universities, with the inaugural issue of a new magazine, LINK, published in September.

View the press release here or view LINK Issue 1

Quick Reference Guide for Depository libraries / Guide de référence pour les bibliothèques de dépôt (Feb 2007)

8Rs ~ Canadian Library Human Resource Study
The 8Rs Canadian Library Human Resource Study is a national research project that is examining important facets of library human resources from both organizational and individual perspectives over a period of two years. The study draws its name from the eight core issues that the literature suggests are integral to human resource management in libraries: recruitment, retention, remuneration, reaccreditation, repatriation, rejuvenation, retirement and restructuring. The research team is currently gathering data through a series of surveys and focus groups from a number of different sources: library administrations, individual librarians and library technicians at all stages of their careers, library educators and MLIS students This will allow the study to present comprehensive view of the current and predicted needs of library institutions and library workers.

The results will be presented in a series of reports ( summarizing data for each library sector from administrations and staff, focusing on recent changes and anticipated challenges with respect to their human resource strategies.


Notes on the 8Rs Report Prepared for the Provincial and Territorial Library Directors Council – Aug. 2005 (prepared by Alison Hopkins)

Guidelines for the Education of Library Technicians

Regional Libraries Across Canada: A Kaleidoscope of Services and Governance Structures
by Ann Curry, Suzanne Green, and Jessica O’Neill
This report was partially funded by grants from the Canadian Library Association, and from the Rural and Remote Libraries Interest Group of the Canadian Library Association. This support is gratefully acknowledged.
June 2004

The Writing Funding Proposals Pathfinder, by the Canadian Rural Information Service, provides references to Web sites and to print sources with useful information on how to write a proposal when applying for funding from a private or public organization. It is intended to assist in developing successful proposals.

Gates Foundation publishes Staying Connected: a Toolkit to Build Support in the Community for Your Technology Programs
CLA is pleased to inform the Canadian library community that the Bill & Melinda Gates Foundation, which has contributed generously to public computing in Canadian libraries, has just issued a tool kit for libraries to help them build and sustain their public access programs beyond the initial grant cycle.

Competency Profile of Information Management Specialists in Archives, Libraries and Records Management: A Comprehensive Cross-Sectoral Competency Analysis
by Céline Gendron. A condensed version has been printed in Vol. 46, No. 3 (2000) of Feliciter.

Net Safe; Net Smart: Managing and Communicating about the Internet in the Library. CLA's new Internet Toolkit designed to assist libraries.

School Library Info Portal. Canada's gateway portal to documents for school libraries originating in Canada and not widely available in published form. SLiP is a directory to links in provincial and territorial schools, boards and districts as well as national school library organizations.

Internet Service in Public Libraries - A Matter of Trust - paper prepared by the Executive Council Task Force.

Canadian Guidelines on Library and Information Services for Older Adults prepared by the Canadian Library Association Interest Group on Services for Older People and approved by CLA Executive Council, November 24, 2000.

Directory of Internet Access Policies of Canadian Libraries in the Public Sector 
by Alvin M. Schrader & Joel MacKeen. Recipient of a CLA Research and Development Grant in 2000. See the project report.

UNESCO Libraries Portal

UNESCO Public Library Manifesto ~ Endorsed by CAPL and CLA in June, 2002.

Information Rights Week Materials (April 6 - 12, 2003)

Notables 2002: Celebrating the Best in Canadian Materials for Youth ~ From CLA's annual showcase of the best in fiction, non-fiction, picture books, and audio-visual materials for young people. As presented at CLA's 57th Annual Conference in Halifax, Nova Scotia (June 20, 2002)

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