Leadership Track

Friday, June 17, 2005
Leadership Track: 7:30 am - 2:30 pm

As of April 21, 2005, this track is full.

This track is limited to 100 delegates
with pre-registration required on a
first-come, first-served basis.
Included in full or daily registration fees

Delegates registered for this Track have a reserved seat for Sessions A, B, and C.

There is no doubt that leaders need to think differently, creatively and decisively in these demanding times. This track is designed to spark the interests and appetites of today's and tomorrow's library leaders by focusing on creativity and service portfolio decision-making.

7:30 am - 8:45 am
A. Breakfast Presentation
Speakers: Ernie Ingles, Associate Vice-President (Learning Systems) and Chief Librarian, University of Alberta, Edmonton, AB, and the 8Rs Research Team

The 8Rs Canadian Library Human Resource Study: News from the Front Libraries are at a pivotal point of change with expanded services, upcoming retirements, new technologies, and shifting staff competencies. How do you rediscover the library movement in a time of flux? The 8Rs Canadian Library Human Resource Study research team will present findings from two years of research into organizational and individual perspectives on the state of library human resources, looking at where we have been and where we are going.

A continental breakfast will be served.

10:30 am - 12:00 pm
B. Cultivating Creativity
Speaker: Kathleen Imhoff, Executive Director, Lexington Public Library, Kentucky

This interactive session is designed to help participants stretch their imagination and challenge themselves to view issues and situations differently. Using colourful, fun exercises, participants explore creativity and learn the importance of creativity in their work and their workplaces. Imhoff helps participants learn how to:

• Improve their problem-solving skills using creative solutions
• Develop creative environments that promote communication and respect.

1:30 - 2:30 pm
C. Library Service Portfolios: Applying Business Models to Library Planning
Speakers: Bonnie Burwell, Burwell Information Services Rebecca Jones, Dysart & Jones Associates Ellen G. Humphrey, Assistant Director, Calgary Public Library

A library's service portfolio is defined as its grouping of services and programs to meet clients needs. Funding and resource constraints, coupled with changing client expectations, require libraries to effectively manage their service portfolios by determining which services to add, enhance or discontinue. Library service portfolio planning can benefit through the adoption - and adaptation of business models. Burwell and Jones discuss the models and their work with libraries in academic, public and corporate sectors to review and plan their service portfolio, and Humphrey describes how Calgary Public approaches portfolio management. In this session participants will learn:

• Why it is important to develop a process for service planning
• The models/tools/techniques for portfolio planning
• How to begin applying the tools in your library

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