LIBRARIES & PUBLISHING 3.0:
connecting authors to readers in the digital age
2008 CLA National Conference Resource Centre
Whether you were unable to be with us in Vancouver or you want to access some of the resources made available by the conference presenters... this is the place for you! In this special post-conference section, you will find various items related to the 2008 CLA National Conference. A number of our speakers have provided copies from their sessions that include things such as Microsoft PowerPoint Shows, handouts, resource lists, etc.
You can also access copies of CLA Today, our conference newsletter that was published on-site during the conference
This site is currently under development and we will be posting additional information as it becomes available.
Additional information can be found at the CLA 2008 National Conference web site.
KEYNOTE PRESENTATION
Alberto Manguel
Internationally acclaimed as an anthologist, translator, essayist, novelist and editor, Alberto Manguel is the bestselling author of several award-winning books, including A Dictionary of Imaginary Places and A History of Reading. He was born in Buenos Aires and moved to Canada in 1982. He also published The Library at Night in 2006.
Manguel won several international awards and honours and was named Officier de l’Ordre des Arts et des Lettres (France, 2004), Premio German Sanchez Ruiperez for best literary criticism (Spain, 2002) and the Prix Roger Caillois (France, 2004). He has also been awarded a Guggenheim Fellowship. Manguel currently lives in the Poitou-Charentes region of France, where he and his partner have purchased and renovated a medieval farmhouse. Among the renovations is an oak-panelled library to house Manguel’s 30,000 books. In 2007, he received an honorary doctorate from the University of Ličge.
“Libraries,” he says, “have always seemed to me pleasantly mad places, and for as long as I can remember I’ve been seduced by their labyrinthine logic.”
PRE-CONFERENCE SESSIONS
P3 – Collections 2008: Collections 3.0
Improving librarians' experiences of selecting ebooks: Low-tech tools for high-tech collections
Sarah Polkinghorne and Denise Koufogiannakis, University of Alberta
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How academic university libraries are collecting video/DVD materials & how teaching faculty are using that material
Chris Adams, University of Saskatchewan
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Download Presentation - Part 2
CONCURRENT SESSION A
1. Game as Book, Designer as Author, Player as Scholar
Digital video games can function as a narrative medium and can be collected by academic libraries for many of the same reasons as traditional monographs. The inclusion of digital video games in the larger body of scholarly communication enriches, contextualizes and legitimizes this narrative form for the reader/player/scholar. Academic libraries usually select books for the literary or scholarly contribution of their narrative not their entertainment value. We will apply the same criteria for selecting books to video games, showing how some video games are worthy of inclusion in an academic collection.
Speakers:
Chris Thomas, Liaison Librarian for Sociology, Communications Studies, and Culture, University of Calgary, AB
Jerremie Clyde, Liaison Librarian, Greek and Roman Studies, and History, University of Calgary, AB
Targeted Audience: Those interested in library collections
CONCURRENT SESSION B
7. What’s Facebook Got To Do With It? – Serving Readers in a Social Software Landscape
In-person or online, readers’ advisory services connect readers to books through conversation. As individuals, readers have been enthusiastic adopters of social software technology – from Facebook to wikis to Second Life. Social technologies have opened new pathways for creating and serving communities of readers.
Join us on a discovery tour of readers’ services in the world of social software. Explore innovative applications, learn about the ongoing evolution of readers’ advisory in a networked world, and share the excitement of engaging staff in delivering traditional readers’ services in new ways.
Speakers:
Tiina Payson, Manager, Highlands Branch, Edmonton Public Library, Edmonton, Alberta
Louise Reimer, Head, Humanities and Social Sciences Library, University of Alberta, Edmonton, AB
Targeted Audience: Public library staff and others interested in serving readers
9. Is There a Future for the Book? A Brief History of Ideas
Since the 1990s there have been numerous articles predicting the death of the printed word, and presenting the brave new world of virtual reality. It is clear that books have been enormously important in our culture for centuries and that the change that has been predicted would have enormous social and cultural implications for future generations. This paper examines the literature of librarians as well as of scholars in other fields in order to find out what the best minds have said about the future of books and literacy.
Speakers:
Jitka Hurych, Professor/Head, Science, Engineering and Business Department, Northern Illinois University, Dekalb, Illinois, USA
Targeted Audience: Academic librarians and students
10. "Connect or Die": A Survey of Student and Faculty Satisfaction and Success in Accessing Library Resources and Services from Course Management Systems
How well do content management systems (CMS) guide users to library resources and services? This program reports the findings of a survey of students and instructors using two different CMS (WebCT and Sakai) at Colorado State University and at the University of California at Berkeley. The survey seeks to gauge student and instructor satisfaction with accessing library resources (course reserves, catalog holdings, licensed database content) and services (librarian assistance and services such as interlibrary loan) from within the CMS. Following a discussion of findings, the program will discuss what libraries can do to make library resources more accessible to students and instructors within the CMS.
Speakers:
Karen Monro, E–Learning Librarian, University of California at Berkeley, Berkeley, California, USA
Merinda McLure, Applied Human Sciences Librarian, Colorado State University, Fort Collins, Colorado, USA
Targeted Audience: Academic librarians, especially teaching librarians
CONCURRENT SESSION C
14. Building Reader Communities in the 21st Century
An exploration of the ways readers and writers connect in a digital world and how the public library migrates its collections, readers’ advisory, and programming online to facilitate these connections. E-content, online book clubs, Web 2.0 tools such as blogs, live author chats, and enriched catalogues are examples of ways that public libraries have adapted their traditional activities to a “born digital” generation.
This session explores what works, what’s challenging, and looks ahead at what’s coming. A segment on Book Buzz, TPL’s active online book club, deals with service issues, staffing, working with authors and publishers in the digital environment.
Speakers:
Vickery Bowles, Director, Collections Management, Toronto Public Library, ON
Catherine Auyeung, Manager, North York Central Library, Readers’, Youth and Children’s Services, Toronto Public Library, ON
Targeted Audience: Those interested in on-line programming and digital environment
15. Floating Collections = Improved Customer Service
Library users want new material to choose from, more free holds to obtain those bestsellers sooner, and speedy material transfers. If your system is overwhelmed shipping material from branch to branch, if your users are complaining about selection choices, and it takes forever to get material transferred, floating your system collections may be the answer. Floating collections present new challenges in forcing standardized treatment of materials. Hear how VPL has taken the bold step of insisting that all material is treated the same way in each location. Have you fought this battle?
Speakers:
Thomas Quigley, Head, Joe Fortes Branch, Vancouver Public Library, BC
Lysanne Fox, Acting Head, Children’s Library, South Hill Branch, Vancouver Public Library, BC
Anne Martin, Acting Branch Head, Children’s Library, Collingwood Branch, Vancouver Public Library, BC
Mary Kierans, Collections Coordinator, Fraser Valley Regional Library System, Abbotsford, BC
Targeted Audience: Library administrators, managers, collections librarians
CONCURRENT SESSION D
19. Libraries in Dialogue with Government
This session will provide an update on the results of the Libraries in Dialogue with Government symposium in October 2006 and the ongoing activities since then. Join us to hear about initiatives already underway that are helping public libraries connect agendas with provincial and local governments. Gain some new ideas to encourage a dialogue between your own library board and various levels of government and the mutual benefits that will follow.
Speakers:
Errin Morrison, Executive Director, BC Library Trustees’ Association
Ben Hyman, Manager Policy & Technology, BC Ministry of Education, Public Library Services Branch
Michael Shoop, Consultant
Perry Slump, Regional Director – Service BC, Ministry of Labour and Citizens’ Services
Targeted Audience: Public librarians
23. Open Access and Canadian Libraries: Taking a Position
Members of the Canadian Library Association endorsed a Resolution on Open Access at the 2005 AGM. Since then, CLA has signed the Budapest and Berlin open access declarations, developed strong open access policies for CLA’s own publications (not to mention a leading-edge open communications policy for CLA), and actively participated as a leader in open access advocacy in Canada. The next step for the CLA Open Access Task Force will be to draft a position statement on open access for Canadian libraries. Members of the Task Force will present the latest on the position statement and CLA open access activities, as well as a broad overview of the status of OA, with a particular focus on the Canadian scene.
Speakers:
Heather Morrison, (Convener, CLA Task Force on Open Access), Project Coordinator, BC Electronic Library Network, Burnaby, BC
Andrew Waller, Serials Librarian, Collections Services, University of Calgary Library, Calgary, AB
Targeted Audience: Anyone involved in Canadian libraries
24. RDA, Resource Description and Access for the Digital Age
RDA, Resource Description and Access, is the new content standard for metadata, to be released and implemented in 2009. RDA aims to improve resource discovery by focusing attention on users and their information needs. RDA emerges from a major re-evaluation and restructuring of current cataloguing rules. It builds on the best parts of the AACR2 legacy, and, at the same time, reorients our thinking about resource description and access. Be ready for 2009! This session will explain the goals and scope of RDA, give a progress report on its development and explore the impact on users, on catalogues and other resource discovery tools, and on library staff and workflows.
Speakers:
Ingrid Parent, Assistant Deputy Minister, Documentary Heritage Collection Sector, Library and Archives Canada, Gatineau, QC
Prof. Lynne C. Howarth, Faculty of Information Studies, University of Toronto, Toronto, ON
Susan Andrews, Principal Cataloguer, Technical Services, University of British Columbia Library, Vancouver, BC
Targeted Audience: Anyone with an interest in finding and retrieving information, whether through a traditional library catalogue or using other retrieval tools; technical service librarians and library staff, library administrators, public services librarians, and academic librarians
CONCURRENT SESSION E
27. Fulfilling our Readers’ Needs: Incorporating Interlibrary Loan Requests into Library Acquisitions at Point of Demand
The University of Alberta Libraries recently implemented a purchase program for books that were requested via Interlibrary Loan (ILL). The goal of this program was consistent with our recent focus of collection decision making prompted by user need. This presentation will give an overview of the Patron’s Choice purchase program and provide an evaluation of the success of the program in its first year. Did we meet our users’ needs?Were we able to supply materials in a timely manner?Were these materials used; and were there any subjects that were acquired via this method more than others? Based upon the evaluation, next steps for the project will be determined and decisions made regarding changes in monograph acquisition procedures.
Speakers:
Denise Koufogiannakis, MA, MLIS, Collections and Acquisitions Coordinator University of Alberta Libraries, Edmonton, AB
Targeted Audience: Academic librarians, collections and acquisitions librarians from all types of libraries.
CONCURRENT SESSION F
32. Taking it to the Stacks: Roving Reference at North Vancouver City Library
This session will present an overview of the recently implemented roving reference service delivery program at North Vancouver City Library. A formalized, scheduled, and monitored program at NVCL has resulted in librarians and library assistants "on the floor", meeting and assisting library customers at point-of-need. The result: increased reference statistics, positive feedback from customers, and revitalized info desk staff.
Speakers:
Lorraine Kelley, Readers’ Advisory and Information Services Librarian, North Vancouver City Library, North Vancouver, BC
Targeted Audience: Public librarians
36. The Public Library Success: How Do We Measure It?
How do we know when we are successful? How do we measure our success – or lack of it? How do report it effectively to others? This session will cover the results of the annual Canadian public library survey for 2007 and discuss the findings. It will comment on trends identified in this annual effort. It will also propose key performance indicators for all public libraries taken from the annual survey results at both the system and the branch level. It will look at the buying patterns of public libraries in recent years and changes in that area. Other issues to be covered include technology trends, outcomes measures, a balanced scorecard, target setting, and story telling in the reporting success.
Speakers:
Don Mills, Chief Librarian, Mississauga Library System, Mississauga, ON
Targeted Audience: Public library staff, vendors, and trustees
CONCURRENT SESSION G
41. "Managing E-book Workflow Issues from Acquisition to the Catalogue"
Users demand more and more content in electronic form and how better to augment electronic content than e-books? This session will explore the technological, economic and cultural challenges that surround e-book collection development. We’ll review how potential content is identified, trialed and evaluated, and then focus on e-book workflow issues from the point of acquisition to the point of accessibility.
Speakers:
Catherine Davidson, Associate University Librarian, Collections, York University Libraries, Toronto, ON
Heather Fraser, Head, Bibliographic Services, York University Libraries, Toronto, ON
Nancy Hall, Manager, Monograph Acquisitions, York University Libraries, Toronto, ON
Targeted Audience: Academic librarians, acquisitions librarians, technical services librarians
42. City Council: Library Boards – Working Together, Working Apart
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Working together, working apart – the roles of Library Boards and City Councils in supporting public library services. Delivered by citizen and councillor trustees, this session will provide practical advice on managing the symbiotic relationship between the Library Board and City Council. Areas to be covered include the balancing often required by councillors to support library requirements in the greater municipal context, the role of the media, and the ripple effect of elections at all levels. Learn how to identify and avoid potential pitfalls in order to work together to ensure success and support for the public library.
Speakers:
Kathy Gallagher Ross, Chair, Toronto Public Library Board, and Director of Public Policy, United Way of Greater Toronto, ON
Jan Harder, Chair, Ottawa Public Library Board, Vice-President, CLTA, 2007-2008 and Councillor, City of Ottawa, ON
Betty Thomas, Trustee, Halifax Public Library Board, Halifax, NS
Targeted Audience: Library trustees, library administrators, managers and directors
CONCURRENT SESSION H
46. A Simplified Approach to Acquisitions
This session will discuss how to simplify the acquisitions process using the example of Ryerson University Library’s experience with approval plan implementation in conjunction with a revised fund structure and new approach to selection. In one year, Ryerson accomplished the goal of moving 60% of its monograph collection budget from firm order to approval, and reduced its fund structure from almost 200 fund codes to approximately 30. The new structure allows for an interdisciplinary and collaborative approach to collection development and ensures that the material reaches the shelves in a short period of time, with reduced intervention from all parties involved in the acquisitions process.
Speakers:
Jane Schmidt, Interim Manager, Collection Services Team, Ryerson University Library, Toronto, ON
Targeted Audience: Management, selectors, technical services
CONCURRENT SESSION I
50. A Barcode on Steroids: RFID at the Edmonton Public Library
The Edmonton Public Library is the first large Canadian library to move to radio-frequency identification technology. Combining item identification and security on a microchip read by radio waves, RFID can allow library staff to focus on value-added activities, and can lead to reduced physical handling of materials. EPL’s ambitious $6 million project involves tagging the library’s 1.7 million items, replacing existing security gates and adding self-checkout stations, automated check-in equipment, and RFID hardware at 16 branches. Learn about RFID, its benefits and drawbacks, and the myths surrounding it, as well as EPL’s experiences with planning and implementing the technology.
Speakers:
Adrienne Brown Canty, RFID Project Lead/Manager Strathcona Branch, Edmonton Public Library, EdmontonAB
Targeted Audience: Librarians & libraries considering RFID technology, or having recently made the decision to do so
54. Academic Libraries Connecting Authors to Readers: The Role of Strategic Credibility
In the business world, "strategic credibility" is used by shareholders to determine the profitability or success of an industry or service. The purpose of this original research is to gauge the level of academic libraries strategic credibility by analyzing whether strategic planning goals and objectives align with annual reports. The goal of this original research is to answer such questions as: Where are we focusing our energies? Are we doing what we say we are doing? Do we share what impact, positive or negative, our projects, resources, and services have on readers – those who use what we provide? Research findings include both U.S. and Canadian academic libraries.
Speakers:
Gail Staines, Ph.D., Assistant Provost, University Libraries, Pius XII Memorial Library, Saint Louis University, St. Louis, Missouri, USA
Targeted Audience: Academic librarians
55. Think You’re Providing Equitable Service? Think Again! Providing Equitable Library Service in a Digital World
Libraries and librarians strive to offer equitable services to all of their patrons, and rely on “digital age” technologies to facilitate their efforts. But are we doing enough? Do our efforts translate into real gains for our patrons with print disabilities? What are the opportunities for your library to link patrons to accessible resources, access technology, and training? Join our three panelists as they discuss equitable library access from the practitioner and user perspectives.
Speakers:
Mary Anne Epp, Director of Contract Administration, Library Services, Langara College, Vancouver, BC
Nancy E. Black, Manager, Access and Information Services, University of Northern British Columbia, Prince George, BC
Betty Nobel, Department Head, Program for The Visually Impaired, Vancouver Community College, Vancouver, BC
Targeted Audience: All librarians
