Welcome Message from the CLA President, John Teskey

PRESIDENT’S MESSAGE

Come to Edmonton for the 2010 Canadian Library Association Conference

Edmonton has always hosted very successful CLA conferences, and 2010 will add another success to this strong tradition. On a personal note I am looking forward to returning to the city where I spent more than several years at the University of Alberta. What a great opportunity to reconnect with colleagues!

The Montreal conference 2009 was the first “no theme” CLA conference in more than a decade. The decision to eliminate a conference theme was based on feedback you gave to the Conference Working Group in 2008. It should be no surprise that the membership was right! The comments on the 2009 conference were very positive and the lack of a theme led to a diversity of session proposals. Building on that experience the Conference Planning Committee had to work very hard to select the program sessions for 2010. There were more than 150 proposals for the session slots available.

Proposals came from every part of Canada and all of our Divisions. I was able to attend part of the Conference Planning meeting in October and I know that this will be one of the strongest conference programs that one will see in 2010! There will be sessions covering marketing, accessibility, the Google settlement, transformational change, living libraries and speed updating. Melody Burton and Marie DeYoung, Conference Program Committee Co-Chairs, have developed another outstanding conference program.

The conference will open with Susan Gardner, Executive Director of the Wikimedia Foundation. She will challenge our sensibilities regarding authority. What future services will challenge libraries? Our closing speaker will be Michael Geist. I am looking forward to learning about the Canadian copyright landscape. One never knows maybe there will be new legislation by June!

There are many reasons to come to Edmonton. Our national conference has not been in Edmonton since 2000. You may need an extra week to get out to Jasper or to get in a little shopping.

My thanks to all of the organizers of this conference and their outstanding efforts in staging this national event, and for their continuing commitment to libraries in Canada!

Keynote Speakers, Sue Gardner & Michael Geist

Sue Gardner ~ Opening Keynote Speaker

Generously sponsored by

Sue Gardner is Executive Director of the Wikimedia Foundation, the non-profit charitable organization that operates Wikipedia and nine other free-knowledge wikis. Wikimedia operates the largest collaboratively-edited reference projects in the world, including Wikipedia, one of the world’s 10-most-popular sites. Since her arrival at Wikimedia, Gardner has introduced major initiatives focused on
organizational maturity, long-term sustainability, and increased participation, reach, and quality of the Foundation’s free-knowledge projects.

She was formerly head of CBC.CA, the internet platform for the Canadian Broadcasting Corporation, Canada’s radio, TV, and new media public broadcaster and the nation’s largest journalistic organization. Under her leadership, CBC.CA experienced a historic audience surge and launched many new major multimedia technologies, including podcasting, breaking news alerts, live event blogging, and many forms of user interaction.

Since beginning her career in 1990 at the now-classic radio program As It Happens, Gardner has worked in all
forms of media to create high-quality, award-winning programming. As a journalist, she specialized in pop
culture, social issues and media analysis, covering stories such as manipulation of the news media during the
first Gulf War, the rise of gated communities in California, the racial implications of the return of the death penalty
to New York, changing feminist attitudes towards pornography, the dawn of interactive media, and the rise and
fall of rave culture in the UK.

Gardner is a member of the Online News Association, the Society for News Design, Women in Film and
Television, the Canadian Association of Journalists and Canadian Women In Communications.

Michael Geist ~ Closing Keynote Speaker

Generously sponsored by

Dr. Michael Geist is a law professor at the University of Ottawa where he holds the Canada Research Chair in Internet and E-commerce Law. He has obtained a Bachelor of Laws (LL.B.) degree from Osgoode Hall Law School in Toronto, Master of Laws (LL.M.) degrees from Cambridge University in the UK and Columbia Law School in New York, and a Doctorate in Law (J.S.D.) from Columbia Law School.
Dr. Geist has written numerous academic articles and government reports on the Internet and law and was a member of Canada’s National Task Force on Spam. He is an internationally syndicated columnist on technology law issues with his regular column appearing in the Toronto Star, Ottawa Citizen, and the BBC.

Dr. Geist is the editor of In the Public Interest: The Future of Canadian Copyright Law, published in 2005 by Irwin Law, the editor of several monthly technology law publications, and the author of a popular blog on Internet and intellectual property law issues. Dr. Geist serves on the Privacy Commissioner of Canada’s Expert Advisory Board, on the Canadian Digital Information Strategy’s Review Panel, the Electronic Frontier Foundation Advisory Board, and on the Information Program Sub-Board of the Open Society Institute. He has received numerous awards for his work including the Les Fowlie Award for Intellectual Freedom from the Ontario Library Association in 2009, the Electronic Frontier Foundation’s Pioneer Award in 2008, Canarie’s IWAY Public Leadership Award for his contribution to the development of the Internet in Canada and he was named one of Canada’s Top 40 Under 40 in 2003.

Plenary & Concurrent Sessions At a Glance

PLENARY AND CONCURRENT SESSIONS

9:00 - 10:30	Opening Ceremonies and Keynote Speaker ~ Sue Gardner
1:00 - 2:00	Concurrent Sessions A A1 – Library Services and the Mobile Landscape A2 – What the Google Settlement Means for Libraries: National and International Perspectives A3 – Taming the Tsunami: Best Practices in E-mail Records Management for Small Organizations A4 – Service Canada and the Labour Market – Responding to the Shifts A5 – Think Inside the Box – Collaboration in Rural Libraries A6 – Strengthening Community, Enhancing Library Services – Implementing Edmonton Public Library’s Community-led Model A7 – Fundraising and Community Engagement: A New Paradigm for Libraries A64 – So You Want to Connect with Libraries Internationally?
2:30 - 3:30	Concurrent Sessions B B8 – “Hot Topic” B9 – Marketing Librarians: Analysis of Roles and Responsibilities in Academic Libraries in the 21st Century B10 – Building a First Nations Library/Campus Facility B11 – One Library, One Staff – Lessons in Leadership and Collaboration B12 – Student Views from the School of Library and Information Studies B13 – a) Needs of the Many Outweigh the Needs of the Few B13 - b) Reducing the Reference Collection by 75% in 75 Days: Can it be Done? B14 – Library Services to Individuals with Print Disabilities
4:00 - 5:30	Concurrent Sessions C C15 – The Future of Resource Discovery: Promoting Resource Discovery With Improved Metadata C16 – Who’s Driving the Bus? Creating a Customer Service Focus at Hamilton Public Library C17 – Leading Transformational Change C18 – Preparing for the Profession: An Interactive Session for New and Emerging Professionals C19 – Going for Gold: LEED Certification of New and Renovated Facilities C20 – Information Literacy: Case Studies and Practice C21 – Reaching Out: Library Services for Immigrant Seniors
	Friday, June 4
8:30 - 10:00	Concurrent Sessions D D22 – “Hot Topic” D23 – Implications of the New School Tariff on Canadian School Libraries D24 – Making Sense of Business Research D25 – Designing Community Places and Public Spaces for Children D26 – Books Behind Bars: Community Development Librarianship in Prison Libraries D27 – Library Catalogues as Social Spaces: A Shift in the Perception of the Public Library Catalogue and Its Function in Libraries D28 – New Technologies Behind the Scenes: Communication with Staff and Patrons
10:30 - 11:30	Concurrent Sessions E E29 – The Notables E30 – The Engagement of New Library Professionals in Leadership E31 – The Art and Science of Win-Win Negotiating E32 – eBook Discovery and Access: We Want it Now! E33 – How to Quantify the Return on Investment of Library Technology Projects E34 – Freedom of Speech vs. Cultural Sensitivity E35 – Demystifying Open Access
1:30 - 2:30	Concurrent Sessions F F36 – Alberta Education School Library Initiative F37 – Transforming Your Library with Open F38 – You’re Certifiable! The LAA/Partnership Project to Create a Continuing Education Certification Program for the Canadian Library Sector F39 –Collaborating Across Institutional Boundaries: Key Elements for Success F40 – Creating the Accessible Library F41 – Working for a Cause: A Panel Presentation with Non-Profit Librarians F42 – Liaison Around the Corner: Embedded Librarianship at the Next Level F65 – Canadian Library History – Current Scholarship
3:00 - 4:30	Concurrent Sessions G G43 – The Great Debate: Be it resolved that the Reference Desk is not dying – it’s dead! G44 – Flip Your Library: Building a Learning Commons G45 – Connect Teens: Fostering Information Literacy in a Virtual World G46 – Living Library: the Canadian Experience – A Panel Presentation G47 – Creating Groupies: How to Add Value, Make Yourself Irreplaceable & Beat the Pants Off Google G48 – Speed Updating for Academic Librarians G49 – A Decent Sort: Edmon
	Saturday, June 5
8:30 - 9:30	Concurrent Sessions H H50 – “Hot Topic” H51 – Everyone Remembers Once Upon a Time, But What About the Ball? The Importance of Early to Mid-Career Librarians H52 – By Spoon or By Shovel: The Inside Scoop on Mass and Boutique Digitization H53 – Walking the Walk and Talking the Talk III: Conceptions of Work-Life Balance H54 – The Role of Information Professionals in the Implementation of Organizational Wikis H55 – What Users Want: Assessing Government Information Preferences to Drive Information Services H56 – Getting Your Story Told: Media Strategies for Libraries Today
9:45 - 10:45	Concurrent Sessions I I57 – Books, Our Best Brand! I58 – Greater Government Accountability = New Opportunities for Federal Library Service I59 – CASLNetwork – Social Networking for Teacher Librarians and Library Technicians in Canadian Schools I60 – Net Neutrality in Canada and the United States: What the Debate Means for Libraries I61 – Swimming Upstream: Multiple Approaches in Providing Streamed Content I62 – The Artsparks Project - An Inclusive Service Model for Arts Programming I63 – Importance of Academic Freedom for Academic Librarians on Canadian Campuses Today
8:30 - 12:00	Business Meetings Canadian Association of Public Libraries (CAPL) Canadian Association of Special Libraries and Information Services (CASLIS) Canadian Library Trustees Association (CLTA)

Library Tours

TOUR 1 9:30 - 11:30	Edmonton Public Library – Stanley A. Milner Library (maximum attendance of 30 – wheelchair accessible) Located in Edmonton’s Arts District on Churchill Square, the Stanley A. Milner Library welcomes over 1,300,000 visitors each year. Since CLA was last in Edmonton, a series of renovations has transformed EPL’s central branch. Come see the fish and the fun in the newly expanded Shelley Milner Children’s Library. RFID self checkout is in place at all EPL branches and the Milner Library also serves as one of EPL’s automated checkin sites. See this library from both sides of the desk. Check the conference restaurant guide for suggestions on where to eat before or after the tour.
TOUR 2 9:30 - 11:30	Grant MacEwan University Library (maximum attendance of 45 – wheelchair accessible) Formerly Grant MacEwan College, in 2009 Grant MacEwan University became Alberta’s newest university. With a student population of over 10,000 FTEs, MacEwan offers a mix of programming, including undergraduate and applied degrees, degree transfer, and diplomas and certificates at its four Edmonton campuses. Tour MacEwan’s recently renovated City Centre Campus Library - located in the heart of downtown. Among other things, see the new state of the art instructional classrooms, service desks, group study facilities, and hear about a number of MacEwan initiatives such as roving reference, streamed video project, leisure reading collection, Project SAILS (Standardized Assessment of Information Literacy Skills), MacEwan’s Book of the Year program and more. There are numerous restaurants and coffee shops in the vicinity – check the CLA restaurant guide for some suggestions.
TOUR 3 1:30 - 3:30	Town Meets Gown – University of Alberta and Edmonton Public Library – eplGO and Cameron Science and Technology Library / Bruce Peel Special Collections (maximum attendance of 3 groups of 15 – wheelchair accessible) Take a short ride from downtown on Edmonton’s Light Rail Transit across the North Saskatchewan River to the University of Alberta campus where you will find a Canadian first: a public library branch operating within an academic library. Tour the recently renovated Cameron Science & Technology Library on the University of Alberta Campus and visit the new eplGO branch of the Edmonton Public Library within its walls. Learn about new service models and a successful partnership that brings the services of the public library to the campus community. This tour will also include a visit to the Bruce Peel Special Collections Library – a treasure trove of rare books and manuscripts. Tour the current exhibit and let the Special Collection librarians show you a few of their most significant and valued holdings. Before or after the tour, why not have lunch or afternoon tea at Rutherford House on the University of Alberta Campus. The home of Alberta’s first premier, this heritage home has been restored to its former splendor and is a Provincial Historic site. The Arbor Restaurant is open from 11.00 – 4.00 pm.
TOUR 4 1:30 - 3:30	City of Edmonton Archives and Prince of Wales Armouries Heritage Centre (maximum attendance of 40 – wheelchair accessible) Located in the historic Prince of Wales Armouries Heritage Centre, the City of Edmonton Archives is a public research facility housing civic government and private records documenting Edmonton’s history. The tour will include the archives’ reference room and a behindthe- scenes visit to the vaults with a chance to see the wide selection of media contained in the collection– from paper records, oral history tapes, diaries and personal histories to photographs, film, video recordings and computer records. Following the tour of the archives, there will be an opportunity to tour some of the recently restored areas of the Prince of Wales Armouries – the old Mess Hall and the Governor’s Room – as well as view historic photos from the days when the Loyal Edmonton Regiment made this their home. The building also holds the Loyal Edmonton Regiment Military Museum and the Telephone Historical Centre. 107 Avenue is know as “Avenue of the Nations” – see the conference restaurant guide in the registration materials for suggestions – from Ethiopian to South American to Laotian.

Pre-Conference Program, Wednesday, June 2

PRE-CONFERENCE SESSIONS

These in-depth sessions are intended to enhance your conference experience. Each session will address current trends and
topics and provide practical and valuable information and tips.

	Full Day Workshops
9:00 - 5:00	P1 – Shaping Tomorrow’s Metadata with RDA A new standard that will enable cataloguers to create metadata that is compatible with internationally established principles, models, and standards, RDA focuses on user tasks and the information user needs. This year our focus will be on the new places where RDA is taking us and how RDA positions us for the next generation of resource description and resource discovery. Topics include: development and implementation in Canada and around the world; the effects of FRBRization on resource discovery; and, a presentation of the Metadata Service Toolkit and its potential use for transforming MARC data to RDA. Speakers: Jennifer Bowen, Assistant Dean, Information Management Services, University of Rochester River Campus Libraries Tom Delsey, Consultant Christine Oliver, McGill University Library Pat Riva, Bibliothèque et Archives nationales du Québec/Library and Archives Canada Location: Shaw Conference Centre Registration Fee: $100.00 Included: Morning and afternoon refreshment breaks and lunch Session Organizer: Technical Services Interest Group
8:30 - 4:30	P2 – Current Issues for Academic Librarians: Leadership and Opportunity The program is designed to identify opportunities where Canadian academic librarians at all levels and at all stages in their careers can lead change at the local, provincial, national, and international level. Individual sessions will serve as a call for both individual and collaborative action on the issues of vital importance in academic libraries. Moderator: Kathleen DeLong, Associate University Librarian, University of Alberta Speakers: Ernie Ingles, CARL President & Vice-Provost and Chief Librarian, University of Alberta Paul Courant, University Librarian and Dean of Libraries, University of Michigan Adrian Ho, Scholarly Communication Librarian, University of Western Ontario Tom Hickerson, Vice-Provost (Libraries and Cultural Resources), University of Calgary Winston Tabb, Sheridan Dean of University Libraries and Museums, Johns Hopkins University Karen Adams, Director of Libraries, University of Manitoba Janice Pilch, Associate Professor of Library administration and Humanities Librarian, University of Illinois at Urbana-Champaign Jeffrey Trzeciak, University Librarian, McMaster University Karen Nicholson, Teaching and Learning Librarian, McMaster University Andrew Colgoni, Science Fluencies Librarian, McMaster University Pam Ryan, CACUL President & Head, Science & Technology Library, University of Alberta Location: University of Alberta Registration Fee: $100.00 Included: Morning and afternoon refreshment breaks and lunch Session Organizer: Canadian Association of College and University Libraries (CACUL) in partnership with the Canadian Association of Research Libraries (CARL) Off-site Location: Wild Rose Room, Lister Conference Centre, University of Alberta, 87 Avenue and 116 Street
9:00 - 5:00	P3 – Copyright: Legislation, Libraries and Lobbying, 2010 Old Law & New Technology As technology evolves and tools of communication advance, so do the methods individuals use to create, access, retain and share information online. Along with these changes come questions on how the law applies to situations not specifically addressed in legislation. Join us as Dr. Hutchison shares his insight on Canadian law and the approach of the courts when addressing legal issues involving non-traditional communication practices. What is “Fair” About “Fair Dealing”? Several years have passed since the CCH Canadian Ltd. v. Law Society of Upper Canada, [2004] decision where the Supreme Court of Canada held that “research” must not be interpreted restrictively and fair dealing is available to all. As awareness of this exception grows so does the understanding that not all uses require permission or payment, and many dealings are fair within the meaning of the law. However, as we endeavour to apply these principles in our day-to-day activities, uncertainty remains on the scope of this exception. Howard will discuss the relevant legislation, jurisprudence and litigation in Canada on the extent and application of fair dealing. He will also provide us with an update on the current status of copyright in Canada. Update: Access Copyright Post-Secondary Educational Institution Tariff On March 30, 2010, Access Copyright, the Canadian Copyright Licensing Agency, filed a proposal with the Copyright Board of Canada requesting a per student tariff be set to cover reproductions for course packs as well as general day-to-day photocopying and scanning. The new licensing regime proposed differs significantly from the current model in place, both in terms of scope and cost to institutions. In his presentation, Steve will discuss the pros and cons of the proposed tariff. Getting the Message Out Librarians and the library community have held a longstanding role as advocates of the public interest in matters involving copyright. Whether it is lobbying for fair access to information or opposing recommendations that delimit user rights, the success of such initiatives is dependent on several interrelated factors. This talk will lead us through the “who, what, where, when and why” of effective lobbying strategies. Speakers: Dr. Cameron Hutchison, Assistant Professor, Faculty of Law, University of Alberta Mr. Howard P. Knopf, Macera & Jarzyna/Moffat & Co. Steve Wills, Manager, Legal Affairs, Association of Universities and Colleges of Canada Margaret Law, Associate Librarian, University of Alberta Location:Telus Centre for Professional Development, Room 217/219, University of Alberta Campus Registration Fee: $120.00 Included: Continental breakfast, lunch and refreshment breaks Session Organizer: Copyright Committee Off-site Location: Telus Centre for Professional Development, Room 217/219, University of Alberta Campus
9:00 - 5:00	P4 – Digital Preservation This session has been CANCELLED due to lack of registration. CLA will be contacting those who registered regarding refunds or attendance at alternate sessions.
	Half Day Workshops
9:00 - 12:00	P5 – Leaders in Libraries: What the Best do Best! The “best of the best” in library leadership share their insights and strategies for success in today’s ever-changing social and economic environment. This workshop explores best practices, provides insights into how leading libraries are adapting to changes, and allows attendees to conduct a self-assessment of their library. Speaker: David Bendekovic, Chief Sales & Marketing Officer, Polaris Library Systems Location: Shaw Conference Centre Registration Fee: $75.00 Included: Morning refreshment break Session Organizer: Canadian Association of Public Libraries (CAPL)
1:00 - 5:00	P6 – Improving the User Experience When You Are Not Vis-à-vis: Strategies in Virtual Reference Outreach and Retention Management This symposium will showcase best practices using Web, e-mail and chat to deliver customer service and support, with panellists representing both libraries and top Canadian Companies. Positioning your organization to prosper during challenging economic times is largely dependent on the relationships you maintain with your current customer base. Maintaining those relationships via chat, e-mail and social media channels can add complexity to gauging quality, consistency and user satisfaction. Discover how top virtual reference librarians and for-profit companies are shaping the future of customer relationship management and positively impacting their organizations’ longterm success through innovative chat and e-mail interactions. After the symposium, OCLC will host a cocktail reception to provide an opportunity to network informally with speakers and other attendees. Moderator: Susan McGlamery, Senior Product Manager, QuestionPoint, OCLC Presenter: British Columbia Library, For-Profit Expert Location: Shaw Conference Centre Registration Fee: Complimentary Included: Afternoon refreshment break and reception Session Organizer: Canadian Association of College and University Libraries (CACUL)
1:00 - 5:00	P7 – Becoming Evidence Based: A Research in Practice Mini-Conference Brought to You by EBLIG This half day conference focuses on evidence based practice and its incorporation into professional decision making. With featured keynote speaker Lisa M. Given, Becoming Evidence Based will introduce attendees to the current dialogue and research in EBP through contributed papers and discussions. Speakers: Lisa M. Given, Associate Professor, School of Library and Information Studies, University of Alberta \| TBA Location: Stanley A. Milner Branch, Edmonton Public Library Registration Fee: EBLIG Members: $35.00 CLA members: $45.00 Non-members: $70.00 Included: Afternoon refreshment break Session Organizer: Evidence-Based Librarianship Interest Group (EBLIG) Off-site Location: Stanley A. Milner Branch, Edmonton Public Library, 7 Sir Winston Churchill Square
1:00 - 5:00	P8 – Libraries and Social Responsibility: A National Conversation In the midst of current economic, political and environmental uncertainties what is the responsibility of libraries and librarians in promoting and informing the conversation? Can/should libraries remain neutral on issues related to community progress? Leadership Calgary/Edmonton facilitators will lead large and small group discussions focusing on the library’s role in supporting society’s ability to survive and thrive. Speaker: Blythe Butler, Leadership Calgary Location: Shaw Conference Centre Registration Fee: $73.00 Included: Afternoon refreshment break Session Organizer: Canadian Association of Public Libraries (CAPL)
1:00 - 5:00	P9 – Leaders in Libraries: The Magic of Marketing! “The Magic of Marketing” explores the marketing process, and offers insights and views from many of today’s leading libraries on how marketing can position your library in the mind of the community as a “go-to” source for information while helping users understand what you have to offer them. Speaker: Kathryn Miller, Director of Marketing, Polaris Library Systems Location: Shaw Conference Centre Registration Fee: $75.00 Included: Afternoon refreshment break Session Organizer: Canadian Association of Public Libraries (CAPL)
1:00 - 5:00	Business Meeting Canadian Library Association (CLA) Executive Meeting
6:00 - 7:30	CLA Reception and Trade Show Opening Location: Hall A / B, Shaw Conference Centre

CLA Reception and Trade Show Opening

Wednesday, June 2, 2010 | 6:00 - 7:30 pm

Join us at the CLA Conference for the Grand Opening of the Trade Show & Reception
Reconnect with old friends and colleagues, make new acquaintances!
Delectable hors d'oeuvres and great conversation in a wonderful setting!
Surprise Entertainment!

Enjoy dinner on the town after the reception - after all, WE ARE IN EDMONTON!!!

Fully registered delegates receive a complimentary ticket in their registration package.

Guest tickets: $30.00

Conference Program, Thursday, June 3

Thursday, June 3, 2010

7:00 - 8:00	Access to Government Information Interest Group Meeting This meeting is roundtable discussions, moderated by the Co-convenors of AGIIG, to identify issues and carry forward to the Interest Group Breakfast for action in 2010 and 2011.
7:00 - 8:30	Research and Development Committee Meeting CLA’s Research and Development Committee is looking for your input and advice. Join the discussion to help shape the future of CLA’s R&D agenda and priorities. This interactive session includes invited guests with R&D expertise and interests, and it is also open to any interested members of the professional community. Seating is limited.
7:00 - 9:00	Copyright Committee Meeting
7:30 - 9:00 Tickets: $10.00	First Timers Breakfast If you registered as a conference First-Timer, please take this delicious opportunity to meet colleagues and to learn how to make the most of your conference experience. Seasoned CLA conference delegates will share advice, information and mentor new attendees to navigate their way at this outstanding conference. There is a nominal charge of $10 per person for a hot and healthy breakfast.
9:00 - 10:30	Opening Ceremonies The Keynote Speaker is Sue Gardner, Executive Director of the Wikimedia Foundation. CUPE is pleased to be sponsoring the opening keynote speaker.
10:30 - 11:30	Working Group on IELA
10:30 - 11:00	Library and Information Services to Older People Interest Group Are you interested in Library Services for Older Adults? Come join our Interest Group at this information meeting to connect with like-minded colleagues! Share “what’s new” across the country and set future priorities for the group.
10:30 - 12:00	Library Technicians Interest Group (LTIG) Program Chairs/Coordinators Meeting This meeting is open to all directors and coordinators of institutions offering a library technician program in Canada. Updates on the “Guidelines for the Education of Library Technicians” document review process and discussion on future possibilities of accreditation are on the agenda. Please email Karen Hildebrandt at the following address to confirm your attendance: Karen.Hildebrandt@concordia.ab.ca
10:30 - 12:00	Canadian Technical and College Librarians (CTCL) Annual General Meeting Join us for the Canadian Technical and College Librarians Annual General Meeting. Meet colleagues and participate in the College Libraries roundtable discussion. Light refreshments provided.
12:00 - 1:30	Lunch on the Trade Show Floor There are many reasons to visit our outstanding vendor showcase – here are just a few: over 100 booths and tabletop displays all the news on the latest products and services for the profession poster displays refreshment café internet café
12:00 - 2:00 By invitation only	Library Association Leaders Meeting
1:00 - 2:00	Concurrent Sessions A A1 – Library Services and the Mobile Landscape OCLC is on the Mobile learning curve, just like everyone else. In this discussion we’ll talk about what led us to develop the WorldCat Mobile Pilot, what we’ve learned so far, and where that’s headed. Greg Carpenter, CEO of Boopsie. Inc., will provide an overview of the Mobile landscape and a well-founded reality check on what it takes to provide access from any web-enabled phone. If you’re pursuing a mobile strategy of your own or just wondering how best to respond to increasing demands for mobile access to library services, you’ll want to hear this. Speakers: Bruce Washburn, Senior Consulting Engineer, Research Office, OCLC Greg Carpenter, CEO, Boopsie, Inc. Cindy Cunningham, Director, Partner Programs, Business Development, OCLC A2 – What the Google Settlement Means for Libraries: National and International Perspectives What is the Google Book Settlement? How will it affect libraries, particularly Canadian libraries? The broad availability of collections accumulated by research libraries will transform the way we do our work. This discussion will include strategies to assure the interests of libraries are served in a world where Google is a major player, as we peer deeper into the realities of mass digitization. Speakers: Jean-Claude Guedon, Professor of Comparative Literature, University of Montreal Paul Courant, University Librarian and Dean of Libraries, University of Michigan A3 – Taming the Tsunami: Best Practices in E-mail Records Management for Small Organizations Even small organizations generate quantities of e-mails, but when a professional services firm moves all client correspondence from traditional formats (letter, fax and phone) to e-mail, a rigorous approach to electronic records management is required. Best practices must take account of legal requirements, technology challenges and existing corporate culture. Speaker: Suzanne LeBlanc, MISt Candidate, University of Toronto A4 – Service Canada and the Labour Market – Responding to the Shifts Service Canada is an important player in the lives of Canadians. By identifying labour market trends and shifts, this session will show how Service Canada and the library network can work together to provide timely, relevant service and information to its clients. Speaker: John Jackson, Executive Director, Citizen Services, Service Canada A5 – Think Inside the Box – Collaboration in Rural Libraries What happens when a small rural library considers its’ entire community the box and uses all the resources within. South Shore Public Libraries digital camera project “Kids and Cameras” is a great example of a small library delivering big results. Speaker: Christina Pottie, Branch Coordinator, Outreach Library, South Shore Public Libraries A6 – Strengthening Community, Enhancing Library Services – Implementing Edmonton Public Library’s Community-led Model Edmonton Public Library embarked on an ambitious process to implement a community-led model reflecting its commitment to meeting customer needs and reducing barriers for our public. Hear stories of how the library implemented a community-led model, created statistical profiles and data regarding various communities and how the library has made a difference. Speakers: Melanie St. Onge, Community Librarian, Idylwylde Branch, Edmonton Public Library Heather Sentes, Community Librarian, Woodcroft Branch, Edmonton Public Library Adrienne Canty, Manager, Research and Assessment, Edmonton Public Library Pilar Martinez, Executive Director, Public Services, Edmonton Public Library Thursday, June 3 CLA ! Edmonton Conference 2010 A7 – Fundraising and Community Engagement: A New Paradigm for Libraries Fundraising and library community outreach and engagement may seem like strange bedfellows, but they have much in common. This session will offer insights and practical examples of fundraising communication techniques that have been proven useful in generating increased awareness of the importance of the library as a whole, and could specifically assist outreach librarians in community engagement. Speaker: Heather Rumball, President, Toronto Public Library Foundation A64 – So You Want to Connect with Libraries Internationally? Have you been interested in international networking opportunities but didn’t know where to start? Do you belong to a library with a dormant ‘sister library’ project? Attend this session to learn more about successful library research exchange and partnership opportunities. Speaker: Chantal Phillips, Librarian, University of Guelph
2:30 - 3:30	Concurrent Sessions B B8 – “Hot Topic” International Librarianship – CLA’s Role in IFLA National associations have an obligation to participate in and support international activities relevant to their professional community. CLA has been a member of the International Federation of Library Associations and Institutions (IFLA) since 1946; Canadian librarians have always actively participated in the professional work of the Federation, and many have held key elected positions. In this session, CLA colleagues involved in IFLA’s activities will speak about the international initiatives in which they are engaged. This is your opportunity to meet with Canada’s first-ever President-elect of IFLA, Ingrid Parent, and help her shape her presidential theme. B9 – Marketing Librarians: Analysis of Roles and Responsibilities in Academic Libraries in the 21st Century Our study examines why academic libraries have created PR/Marketing Librarian positions. We analyzed marketing librarian job postings and one hundred and sixteen questionnaire responses from PR/Marketing librarians. We explore what these positions entail and the challenges librarians face in marketing their services. Speakers: Mark Aaron Polger, Reference/Instruction Librarian, College of Staten Island, CUNY Karen Okamoto, Reference, Instruction & Interlibrary Loan Librarian, John Jay College, City University of New York CLA Peer-reviewed Research Session B10 – Building a First Nations Library/Campus Facility Mikai’sto Foundation is the fundraising component of Red Crow Community College’s capital campaign for a new library facility. Mikai’sto Foundation was created to fundraise for a new facility due to lack of government funding for post-secondary infrastructure. This facility will also house much needed classroom space, distance learning capabilities, elders’ lounge and a botanical garden to grow Blackfoot traditional plants. RCCC is presently housed in St. Mary’s Residential School which opened in 1926. The existing facility does not meet current or future educational needs of Kainaiwa. The workshop will focus on the development of the library and how this facility will enhance life-long learning, as well as the trials and tribulations of building a First Nations educational facility. Speakers: Mary Weasel Fat, Library Coordinator, Red Crow Community College Francis First Charger, Chief Executive Officer, Mikai’sto Foundation B11 – One Library, One Staff – Lessons in Leadership and Collaboration Hedgehogs, LFAP (Leading From Any Position), Blue Water exploration! The Edmonton Public Library has coined a whole new language in its transformation of organizational culture into its “One Library” model of collaboration and shared leadership. We will share our approaches, tools, successes, and lessons learned over the past 18 months. Speakers: Louise Reimer, Director, Library Services, Edmonton Public Library Pilar Martinez, Executive Director, Public Services, Edmonto Public Library B12 – Student Views from the School of Library and Information Studies MLIS students from the University of Alberta’s school of Library and Information Studies will present summaries of their research papers, selected by a judging team from the school. Practicing library professionals: take this opportunity to contact the authors whose papers have particular relevance to your own situation, and engage our new professionals by discussing the practical issues related to their papers. Speakers: Serena Boyte - “Intelligent Design in Academic Libraries: A Comparative Study” Brian Jackson - “The Information Needs of Academic Researchers in an Interdisciplinary Subject Area: Aboriginal Studies” Michael Silver - “SRU and OpenSearch: Leveraging Library Data in a Web-Based World” Daniel De Castro - “Crossing cultural boundaries on campus: Identifying potential obstacles in promoting public library services to Canadian student newcomers” B13 – a) Needs of the Many Outweigh the Needs of the Few a) Faced with budget cuts, Ryerson Library had to identify savings within their collections budget that met administration’s needs while trying to avoid major detriment to the information needs of the community. Through content analysis, discovery of alternative access to resources, and a couple of tough decisions, we found clever ways to save a lot of money without causing major controversy. Speaker: Jane Schmidt, Manager, Collection Services, Ryerson University Library
3:00 - 3:30	b) Reducing the Reference Collection by 75% in 75 Days: Can it be Done? When liaison librarians at McMaster heard in summer of 2009 that we had to reduce 14,000 reference titles by 75% by December, we took a proactive approach and formed a steering committee to draft guidelines and procedures. With inspiration from a 2009 ACRL poster session by Dickinson College, we formed a plan. Could twenty very busy liaison librarians accomplish the impossible? Come and find out! Speakers: Jeannie An, Director, 21st Century Fluencies / Liaison Program, Mills Library, McMaster University Nora Gaskin, Liaison Librarian, Mills Library, McMaster University Wade Wyckoff, Collection Services Librarian, Mills Library, McMaster University
2:30 - 3:30	B14 – Library Services to Individuals with Print Disabilities What are current service levels in Canadian public libraries for individuals with print disabilities? What are some recent developments in libraries for individuals with print disabilities? This session will discuss recent developments in library service for individuals with print disabilities, and outline current service levels. Speakers: Heather Glennie, Customer Service Manager, Diversity Services, Calgary Public Library Janene Michalak, Chair, Library Services to Individuals with Print Disabilities Interest Group Gerry Chevalier, Past Chair, CNIB Library Board
4:00 - 5:30	Concurrent Sessions C C15 – The Future of Resource Discovery: Promoting Resource Discovery With Improved Metadata Good resource discovery needs usable metadata. But library metadata is often locked in legacy structures and systems. Learn new ways to think about bibliographic metadata and its functions, find out about the changes in metadata standards and their impact on resource discovery of the future. See an actual application of these new ideas in an open source application, the eXtensible Catalog. Speakers: Tom Delsey, Consultant, Thomas J. Delsey Consulting Jennifer Bowen, Assistant Dean, Information Management Services, University of Rochester River Campus Libraries C16 –Who’s Driving the Bus? Creating a Customer Service Focus at Hamilton Public Library Over the past several years, HPL has endeavored to move beyond long-standing approaches to public library service and infuse a customer-driven focus in our policies and processes and instill this new approach in our staff. As such, a series of process and policy changes, including floating collections were implemented. We will address the successes we encountered and corrective measures taken. Speakers: Aida Rudnik, Manager Technical Services, Hamilton Public Library Rebecca Raven, Branch Manager, Hamilton Public Library Maureen Johnson, Branch Manager, Hamilton Public Library Michael Ciccone, Manager of Collection Development, Hamilton Public Library C17 – Leading Transformational Change In this conference session we will outline the paths for organizational change taken at the University of Guelph Library and at the University of Lethbridge Library. The session will provide an overview of the strategies used at each institution to lay the foundation for operational, organizational and cultural change. The goal of the session will be to use these two examples as a springboard for a broader discussion on leading organization change. Speakers: Catherine Steeves, Associate Chief Librarian, University of Guelph Helen Salmon, Associate Chief Librarian, University of Guelph Alison Nussbaumer, University Librarian, University of Lethbridge Library Wendy Merkley, Associate University Librarian, University of Lethbridge Library C18 – Preparing for the Profession: An Interactive Session for New and Emerging Professionals One of the most daunting tasks for new and soon-to-be new librarians is the application for their first professional position. In this truly interactive session, participants will have the opportunity to get targeted, practical advice on job seeking from experienced members of the Re:Generations committee. Speakers: Gillian Byrne, Head of Circulation and Document Delivery, Memorial University, Queen Elizabeth II Library Meghan Eccleston, Business Librarian, Bronfman Business Library, York University Megan Fitzgibbons, Liaison Librarian, McGill University Christina Hwang, Instruction Librarian, University of Alberta Dale Storie, Research Librarian, Alliance for Canadian Health Outcomes Research in Diabetes, University of Alberta Jane Schmidt, Manager, Collections Services Team, Ryerson University Susan Murphy, Head, Health Sciences Library, University of Saskatchewan Amanda Wakaruk, Government Librarian, University of Alberta C19 – Going for Gold: LEED Certification of New and Renovated Facilities Calgary and Collingwood public libraries share their quests for LEED certification. From the dream to victory, the journey is worth the education, effort and expense. This practical session will provide essential information including the opportunities and challenges of LEED certification, and the social, political and long-term benefits of sustainable design. Speakers: Lynda Reid, Senior Manager Library Services, Collingwood Public Library Chris Gough, Supervisor Website, Fundraising and Public Relations, Collingwood Public Library Rosemary Griebel, Special Projects Librarian, Calgary Public Library C20 – Information Literacy: Case Studies and Practice Athabasca University Library, Red Deer College Library, and the University of Alberta Libraries have developed and implemented collaborative curriculum-integrated information literacy instruction. Participants will learn about the development of such initiatives, their impact, and their future. The program will be presented in three sections: i) Developing a Formal Information Literacy Plan: Observations from Athabasca University Speakers: Anne LePage, Technical Services Librarian, Athabasca University Elaine Fabbro, Head, Information Literacy and Public Services, Athabasca University Peggy Lynn MacIsaac, Reference Services Librarian, Athabasca University ii) Collaborating for Success: Instructional Partnerships for Improved Student Information Fluency Speakers: Michelle Edwards Thomson, Librarian, Red Deer College Dr. Stéphane-D. Perreault, History Instructor and Head of History at Red Deer College iii) “Why didn’t I know this before?” Information Literacy in Modern Languages and Cultural Studies Speaker: Denis Lacroix, Romance Languages Librarian, University of Alberta C21 – Reaching Out: Library Services for Immigrant Seniors Immigrant seniors are often isolated, lonely, and unable to successfully engage in communities due to language and other barriers. Learn more about the unique needs of this group and how one library system has developed special services to meet the needs of immigrant seniors in their community. The results of the 2009 Edmonton Immigrant Seniors Forum will also be presented for a local perspective. Speakers: Yvonne Chiu, Co-Executive Director, Multi-Cultural Health Brokers Co-operative Richard Bray, Older Adults Services Co-ordinator, Alameda County Library
5:30 - 7:30 By invitation only	NELI Reception
5:30 - 7:30	CEDROM SNi Reception
6:00 - 8:00	Current Technical Services Issues Forum Come and enjoy snacks and beverages with colleagues and friends while discussing current issues and challenges in Technical Services Librarianship. The meeting will included several focused round table discussions and ample time for socializing with friends. We will be dividing the session into segments that will allow people to move to other topic tables in 20 to 30 minute intervals. Participants are invited to share their experiences and views on a variety of timely and evolving issues.
6:00 - 8:30 Pay own expenses ($20 - $30 each)	Library Technicians Interest Group (LTIG) Social Supper Riverside Bistro, Courtyard Marriott, One Thornton Court, Edmonton It’s a CLA LTIG Conference tradition that continues as library technicians from across Canada get together for an enjoyable evening of food, beverage and laughter. This is a great opportunity to network, reconnect with old friends and meet new ones. This event is open to all library technicians and interested attendees. Please contact Karen Hildebrandt at Karen.Hildebrandt@concordia.ab.ca by May 10th to confirm your attendance.
6:30 - 9:00 Tickets: $30.00	CLA Book Awards Join us to celebrate the announcement of three prestigious CLA awards: the Book of the Year for Children Award, the Amelia Frances Howard-Gibbon Illustrator’s Award, and the Young Adult Canadian Book Award. Meet the award winners and enjoy great food and drink. Your ticket entitles you to a copy of one of the award-winning books thanks to the generous sponsorship of Library Services Centre.
7:00 - 9:30	CASL Executive Meeting
8:00 Pay own expenses	Pub Crawl New to the profession or “not so new” – please join members of the New Librarians & Information Professionals Interest Group as we explore the pubs of Edmonton. The location(s) will be available at a later date. A group departure will leave from the Shaw Conference Centre at 7:45 for the selected site. The meeting place will be announced in the final program. You must indicate on the registration form if you wish to participate.

Conference Program, Friday, June 4

Friday, June 4, 2010

7:30 - 8:30	Member Communications Advisory Committeee Meeting
7:30 - 9:00	CLA Interest Group Breakfast Meeting
8:30 - 10:00	Concurrent Sessions D D22 – “Hot Topic” The Library of the Future: Conversation with the Director See if you can find the director of the “Library of the Future” on our panel in the format of the old TV program “What’s My Line”. Asked many questions about their libraries, our panelists reveal what will be required for the successful library of the future. Moderator: Jane Dysart, Dysart & Jones Associates Panelists: Stephen Abram, VP, Strategic Partnerships & Markets, Gale Cengage Learning Linda Cook, CEO, Edmonton Public Library Michael Ridley, CIO & Chief Librarian, University of Guelph D23 – Implications of the New School Tariff on Canadian School Libraries The presenter addresses current copyright issues in the school library community, focussing on the Access Copyright Elementary and Secondary School Tariff and an overview of digital and analog copyright issues facing school libraries as outlined in CLA’s new book, “Canadian Copyright and the School Library.” Speaker: John Tooth, Coordinator/Copyright Consultant, Manitoba Education, Citizenship and Youth D24 – Making Sense of Business Research This session will introduce key business research concepts and resources and is ideal for non business information workers. Attendees will learn how to find information on companies, industries, financial markets and economic issues, relying on public, private, free and fee based sources. Speaker: Robyn Stockand, Coordinator, National Bank Financial D25 – Designing Community Places and Public Spaces for Children Public libraries are important community spaces and public places for children. Learn about principles for effective space planning for children, see examples from recent projects, including KidsStop, Toronto Public Library’s new interactive early literacy centres. Participate in a sample design exercise putting theory into practice. Assess outcomes to identify best practices and future trends. Speakers: Ken Setterington, Children and Youth Advocate for Library Services, Toronto Public Library Tina Ranieri-D’Ovidio, Architect, Makrimichalos Cugini Architects Anne Bailey, Director, Branch Libraries, Toronto Public Library D26 – Books Behind Bars: Community Development Librarianship in Prison Libraries In the past three years, the Greater Edmonton Library Association (GELA) Women’s Prison Subcommittee has worked with inmates to help build an active and dynamic prison library. Listen to a panel share their stories behind the evolution of the committee and the development of the library. Speakers: Tara Forman, Early Literacy Librarian, Strathcona County Library Tanya Driechel, Community Programming Librarian, GELA Women’s Prison Library Subcommittee Liz Fulton Lyne, Manager of Library Operations & Services, Yellowhead Tribal College Library Moyra Lang, Researcher & Consultant, University of Alberta Masha Ribich, Community Librarian, Abbotsfield Penny Mckee Branch, Edmonton Public Library Kirsten Wurmann, Librarian, Legal Resource Centre Jocelyn Badley, Virtual Services / Reference Librarian, Strathcona County Library Karra Tait, Social Program Officer, Edmonton Institution for Women D27 – Library Catalogues as Social Spaces: A Shift in the Perception of the Public Library Catalogue and Its Function in Libraries This session will survey the social catalogues currently available and examine the impact of social catalogues on the extent to which library users and staff can efficiently access, use and interact with the public library catalogue. Speakers: Martina King, Virtual Services Librarian Intern, Edmonton Public Library Peter Schoenberg, Director e-Services, Edmonton Public Library Laurel Tarulli, Collection Access Librarian, Halifax Public Library Michael Dell, Manager, Branch Consulting, Edmonton Public Library Louise Spiteri, Academic Program Director, School of Information Management, Dalhousie University D28 – New Technologies Behind the Scenes: Communication with Staff and Patrons New technologies provide unprecedented opportunities for improving communication both among reference librarians and with patrons. Three examples will be presented: i) Text messaging reference services at Medicine Hat College ii) A variety of technologies used at Halifax Public Libraries Speakers: Jesse Malinsky, Library Services Specialist, Medicine Hat College Library Services Alison Ambi, Information & Electronic Services Librarian, Halifax Public Leigh Cunningham, Collection and Instruction Librarian, Medicine Hat College
10:00 - 3:00	New Trade Show Hours Streamlined to maximize your conference experience "There are many reasons to visit our outstanding vendor showcase – here are just a few: over 100 booths and tabletop displays all the news on the latest products and services for the profession poster displays refreshment café internet café – Generously Sponsored by: Userful New - Conversation forum with CLA Executive Council - Booths 10 & 11"
10:30 - 11:30	Concurrent Sessions E E29 – The Notables CLA’s annual survey of the best Canadian books for young people! A panel of selection committee chairs will review the titles shortlisted for the prestigious Book of the Year for Children Award, Amelia-Frances Howard-Gibbon Award for Illustration, and Young Adult Canadian Book Award. Speakers: Elsa Ngan, Youth Services Specialist CIRC/ Broswery/Hub, Toronto Public Library Helen Kubiw, Teacher Librarian, Upper Grand District School Board Elizabeth Thornley, Librarian Collections Development, Ottawa Public Library E30 – The Engagement of New Library Professionals in Leadership As new professionals make the transition from LIS programs to the workplace, they are likely to find opportunities to engage in leadership. This study examines the leadership engagement of new professionals in Canadian libraries and explores their interest in and willingness to take up leadership roles, as well as the barriers and opportunities to leadership that they perceive to exist. Speaker: Kathleen De Long, Associate University Librarian, University of Alberta Libraries CLA Peer-reviewed Research Session E31 – The Art and Science of Win-Win Negotiating What is “negotiating” really? How do you get to a win-win outcome? Can anybody learn to negotiate? Yes! Learn the art and the science of negotiating anything - a salary increase, a job offer, a contract with a vendor. Remember: you won’t get what you don’t ask for. Speaker: Juanita Richardson, Business Development Consultant, CEDROM-SNi E32 – eBook Discovery and Access: We Want it Now! As cataloguing departments see decreases in staff resources but increases in the number of online titles requiring access for users, they are forced to consider new ways of managing catalogue records and making material discoverable. This presentation covers the current ebook landscape, how discovery and access challenges can be met and how the future landscape can be formed to better meet the needs of users. Speakers: Aaron Wood, Technical Services; Metadata Librarian, University of Calgary – Libraries and Cultural Resources Corey Davis, Technical Services Librarian, Royal Roads University Library E33 – How to Quantify the Return on Investment of Library Technology Projects How does one know if a new library technology will, as a vendor claims, enhance productivity and save the organization time and money? This presentation provides a proven 10 step process for forecasting the return on investment of a library technology project and reducing the subjectivity in the decision making process, while enhancing the long term security of the library. Speakers: Jeff Narver, Library Productivity Specialist, 3M Canada Alice Swabey, Access Services Librarian, Mount Royal University Library
10:30 - 11:30	E34 – Freedom of Speech vs. Cultural Sensitivity Freedom of speech is absolutely essential to Western democracy. But some in the West hide behind freedom of speech, not to legitimately challenge the norms of other cultures but to launch culturally insensitive attacks. In light of the Danish cartoon incident this session tackles the need of artists to create freely with the need of people to be respected. Speaker: Rukhsana Khan, Author/Storyteller E35 – Demystifying Open Access The international Open Access (OA) movement is changing how journal literature is created, disseminated, and purchased. Individuals from academic, public and special libraries are invited to a demystifying look at “green” and “gold” journals, Creative Commons, and information “harvesting”. We’ll explore cost models, intellectual property, OA infrastructure, and practical support strategies. Speakers: Lisa Goddard, Division Head for Systems, Memorial University Shannon Gordon, Public Services Librarian, Memorial University
11:30 - 1:30	Trade Show Lunch and Posters Visit the more than 100 exhibits, network with your supplier community and enjoy lunch and the poster sessions.
	Poster Sessions This is an opportunity for delegates to meet with poster presenters to learn about new and innovative projects in the Canadian library and information community.
12:30 - 1:30	Lunch provided on the Trade Show floor
12:00 - 2:00 By invitation only	Past Presidents’ Luncheon Past Presidents’ Lunch will take place at: Ruth’s Chris Steak House, 9990 Jasper Avenue NW
1:30 - 2:30	Concurrent Sessions F F36 – Alberta Education School Library Initiative This session will provide updated information on the status of the current Alberta Education School Library Initiative’s review and revision of school library services, standards, support resources, innovative school library service models, and in-service plans. The initiative has worked collaboratively with Municipal Affairs, Public Library Services Branch and Advanced Education and Technology (Academic Libraries). Speaker: Judith Sykes, School Library Resource Manager, Alberta Education F37 – Transforming Your Library with Open Libraries of all shapes and sizes are faced with a host of pressures from within and outside the organization. Whether it is the uncertainty of every book online via Google or the need to build capacity in staff to respond to emerging needs and technological challenges, libraries are facing an uncertain future. This session will provide examples and advice on using open to transform your library. Speaker: Mark Leggott, University Librarian, University of Prince Edward Island F38 – You’re Certifiable! The LAA/Partnership Project to Create a Continuing Education Certification Program for the Canadian Library Sector This LAA/Partnership pilot project is designed to test a continuing education certification program for the Canadian Library Sector. The CE Certification Program allows librarians, library technicians and other library workers to document and reveal their ongoing continuing education efforts. This presentation will review the pilot and report on the mid-term participants’ survey. Speakers: Andrea Emberley, Research Librarian, Alberta Legislature Library Allison Sivak, Assessment Librarian, University of Alberta Libraries Sandy Campbell, Public Services Librarian, J.W. Scott Health Sciences Library Diane Clark, Staff Development and Training Librarian, University of Alberta Libraries F39 –Collaborating Across Institutional Boundaries: Key Elements for Success This study explored the essential components for creating a community of practice across institutional boundaries, i.e. school – academic libraries. We will highlight how teacher-librarians and academic librarians can work together to build collaborations that support OUR children in the K-16 environment. Participants will be encouraged to contribute to “best practice” collaboration examples. Speakers: K. ALix Hayden, Librarian, University of Calgary Erin Hansen, Specialist, Research & Learning Commons/Evaluation & Selection Learning Innovation, Calgary Board of Education F40 – Creating the Accessible Library This session will help to introduce participants to technologies, services and strategies that can be employed to create an accessible library for people with disabilities including those with physical disabilities, learning disabilities, low vision and blindness. Speakers: Lisa Boone, Learning Disabilities Specialist, The Aroga Group Steven Barclay, VP Sales and Marketing, The Aroga Group F41 – Working for a Cause: A Panel Presentation with Non-Profit Librarians Have a socially-conscience mind? Want to know what it’s like working in an organization with a social cause? Come hear from a panel of community-based non-profit librarians who do just that. Attendees will learn about librarians’ role in a specialized organization, challenges of providing information services, and how they contribute to the work and mandate of the organization. Speakers: Kirsten Wurmann, Librarian, Legal Resource Centre Lily Mac, Community Information Librarian, AIDS Committee of Toronto F42 – Liaison Around the Corner: Embedded Librarianship at the Next Level Sustained department-specific liaison work at the Science & Technology Library, University of Alberta, has resulted in the growth and maintenance of strong mutual working relationships between the Library and the Faculty of Engineering. Learn how these relationships were developed and nurtured, leading to the Librarian in Residence program now embedded in three engineering departments on campus. Speaker: Randy Reichardt, Research Services Librarian (Engineering), Science & Technology Library F65 – Canadian Library History – Current Scholarship Researchers will present the results of current scholarship. Speakers will address three papers on aspects of Western Canadian library history: Writing the History of the University of Alberta Library; A Century of Service and Change: Library Service to Teacher Education Students in Calgary; and Why Does Québec Have Three Library Associations: ABQLA, ASTED, & CORPO? Speakers: Barbara Brydges, Librarian, University of Calgary Merrill Distad, Librarian, University of Alberta Barbara Brydges, Librarian, University of Calgary Peter F. McNally, McGill University
3:00 - 4:30	Concurrent Sessions G G43 – The Great Debate Be it resolved that the Reference Desk is not dying – it’s dead! Teams will present arguments that stimulate, entertain, and move you to support their position. Again this year, the Great Debate will feature a “lightening round” of questions or comments supplied by the audience. Arrive early to submit yours! Don’t miss this lively discussion. Debaters: Affirmative Team ~ Lisa Sloniowski, English Literature Liaison Librarian, Scott Library, York University Ann Smith, Academic Librarian, Vaughn Memorial Library, Acadia University Negative Team ~ Mary Jane Bilsland, Manager, Information Services Division, Edmonton Public Library Krista Godfrey, Liaison Librarian, Mills Memorial Library, McMaster University Convenors: Shannon Gordon, Public Services Librarian, Health Sciences Library, Memorial University of Newfoundland Wendy Rodgers, Humanities Research Liaison Librarian, QEII Library, Memorial University of Newfoundland G44 – Flip Your Library: Building a Learning Commons Tired of everyone Googling around your library? 180 degree thinking to the rescue! The turn-around we suggest is to develop and construct a client-side organization built around the idea that: If THEY build it, THEY will use it. Learn how to reinvent your physical and virtual spaces. Speakers: David Loertscher, Professor of Library and Information Science, San Jose State University Carol Koechlin, School Library Consultant, OSLA G45 – Connect Teens: Fostering Information Literacy in a Virtual World Connect Teens is an interactive information literacy program for junior high school students, delivered by Calgary Public Library staff. Not only does this program educate and inspire teens, it is also an excellent way to establish and maintain relationships with local schools. Learn about our experience and discover how to apply this model to implement your own successful outreach program. Speakers: Jean Ludlam, Manager, Children, Teens and Families, Calgary Public Library Sarah K. Q. Jones, Assistant Manager, Children, Teens and Families, Calgary Public Library G46 – Living Library: the Canadian Experience – A Panel Presentation The Living Library works like your local library – readers can borrow a Living Book, a person, with whom the reader can have a conversation. This panel will showcase successful Canadian Living Library programs, provide practical information, and encourage discussion on how this innovative program can further understanding and social inclusion in our communities. Speakers: Gerry Burger-Martindale, Manager, Central Library, Calgary Public Library Meaghan Shannon, Information Services Assistance, King’s University College, University of Western Ontario Nancy Goebel, Head Librarian/Human Rights Advisor, Augustana Campus, University of Alberta Rhian Piprell, Director, Coquitlam Public Library Heather Glennie, Manager, Diversity Services, Calgary Public Library G47 – Finding the Sweet Spots– The Value-Added Special Librarian In environments of cost-cutting, libraries cannot afford “business as usual”. If we don’t rethink, retool, and rebrand, there may soon be nobody for which to do it. It’s time to ask the difficult questions: What are the ‘sweet spots’ where we need to demonstrate how our unique competencies can contribute to goals and priorities? What new opportunities do we need to bring to our clients? Speaker: Ulla de Stricker, President, de Stricker Associates. G48 – Speed Updating for Academic Librarians Overloaded with information? Pressed for time? This session will provide a one-stop shop to keep academic librarians up-to-date. Lightning round updates will be presented by experts on key issues facing our profession, including open access, metadata standards, and research methodology. After the presentations, conversations will continue in break-out groups. Speakers: Denise Koufogiannakis, Collections and Acquisitions Coordinator, University of Alberta Andrew Waller, Serials Librarian Collections Services, University of Calgary Christine Oliver, Coordinator, Cataloguing and Authorities, McGill University Megan Fitzgibbons, Liaison Librarian, McGill University Gillian Byrne, Head Circulation, Memorial University Christina Hwang, Instruction Librarian, University of Alberta G49 – A Decent Sort: Edmonton Public Library’s Decision-making Model for Automated Check-in and Sorting Equipment When the Edmonton Public Library initially installed automated check-in and sorting equipment, available floor space determined which locations received sorters. Physical capacity is only one of many important factors for consideration. EPL developed a formalized, expanded decision-making model for sortation, bringing multiple factors together to identify optimal sorter locations. Speaker: Adrienne Canty, Manager Research & Assessment, Edmonton Public Library
4:30 - 6:00	Canadian Association of College and University Libraries (CACUL) Annual General Meeting Canadian Association of Public Libraries (CAPL) Annual General Meeting & Awards Reception Canadian Association for School Libraries (CASL) Annual General Meeting & Awards Reception Canadian Association of Special Libraries and Information Services (CASLIS) Annual General Meeting Canadian Library Trustees Association (CLTA) Annual General Meeting & Reception
6:30 - 9:00 Tickets: $12.00	Canadian Association of College and University Libraries (CACUL) & Canadian Association of Special Libraries and Information Services (CASLIS) Reception CANCELLED Come and meet old friends and make new ones! Hot and cold hors d’oeuvres provided and a cash bar will be available. Tickets are required. Location: TBA
6:30 - 9:30	CASL - PAC Meeting CASL-PAC members representing provincial and territorial school library associations are invited to this informative evening meeting.
7:00 - 9:30	Welcome Reception Location: Art Gallery of Alberta, 2 Sir Winston Churchill Square

Welcome Reception

The new Art Gallery of Alberta. Design by Randall
Stout, FAIA, RAIC, AAA, President, Randall Stout
Architects, Inc.

Friday, June 4, 2010 | 7:00 - 9:30 pm

The Edmonton Public Library and the University of Alberta Libraries are very pleased to host an all-delegates Welcome Reception. This special event will take place at the new Art Gallery of Alberta, just a short walk from the Shaw Conference Centre. Share a drink with colleagues, and tour the three floors of exceptional exhibitions housed in this stunning facility designed by Los Angeles architect Randall Stout. Guests will garner a lasting impression of Edmonton hospitality and world culture.

No charge / Registration required

Location: Art Gallery of Alberta
2 Sir Winston Churchill Square

Conference Program, Saturday, June 5

Saturday, June 5, 2010

8:30 - 10:00	CLA Resolution Hearing
10:15 - 12:00	Resolutions Committee Meeting
8:30 - 9:30	Concurrent Sessions H H50 – “Hot Topic Copyright” Libraries often contract with collectives to license reprographic uses of material under copyright. In Canada, Access Copyright is the collective that manages print reprography and it has recently filed for a tariff with the Copyright Board. This is new territory for Canadian post-secondary librarians, though school library staff have been dealing with a tariff since July 2009. Prof. Margaret Ann Wilkinson will lead us through the Copyright Board process and a discussion on the implications for libraries. Speaker: Margaret Ann Wilkinson, University of Western Ontario H51 – Everyone Remembers Once Upon a Time, But What About the Ball? : The Importance of Early to Mid-Career Librarians Ever wonder what early to mid-career librarian’s desire from their employers? Ever wonder how you, as an early to mid-career librarian, can get started on your leadership path? Join us in exploring matching organizational goals to succession planning, maintaining work-life balance, and how to attract early to mid-career librarians. Speakers: Aimee Ellis, Manager, Development Library, Yukon Energy, Mines and Resources Library Sophia Apostol, Knowledge Resources Manager, Coutts Information Services Paul Whitney, City Librarian, Vancouver Public Library H52 – By Spoon or By Shovel: The Inside Scoop on Mass and Boutique Digitization Mass digitization programs and focused ‘boutique’ projects are equally important to bringing knowledge and culture online. This session will provide a brief overview of various sized digital initiatives, outlining the opportunities and challenges inherent in both approaches. The presenters will discuss how the two can work together to provide the best possible outcome for all. Speakers: Sharon Farnel, Metadata and Cataloguing Librarian, Cameron Library, University of Alberta Peter Binkley, Digital Initiatives Technology Librarian, University of Alberta Libraries Geoffrey Harder, Digital Coordinator, University of Alberta Libraries Darcy Glidden, Manager, Central Adult Services, Local History & Archives, Fiction, LINC, Hamilton Public Library H53 – Walking the Walk and Talking the Talk III: Conceptions of Work-Life Balance At the 2009 Conference session “Walking the Walk and Talking the Talk II,” everyone in attendance agreed that work-life balance can be vexing: we all believe it’s important, but what exactly is it? How should newer professionals approach necessary at-work conversations about it? This year’s diverse panel of professionals will discuss and debate this pressing, though somewhat enigmatic, issue. Moderator: Dale Storie, Public Services Librarian, University of Alberta Libraries Speaker: Nancy E. Black, Access and Information Services, University of Northern British Columbia Library Marie De Young, University Librarian, St. Mary’s University Linda Shantz-Keresztes, President, Canadian Association for School Libraries (CASL) H54 – The Role of Information Professionals in the Implementation of Organizational Wikis The emergence of web 2.0 technologies is enabling organizations to find new ways to break organizational silos and enable collaboration. This session will provide attendees with examples of how to involve their libraries in corporate wiki initiatives and use wikis as a service delivery tool. This session is for you if your organization is thinking about introducing a corporate wiki, or has a wiki. Speakers: Agnes Addai, Information Specialist, Industry Canada Joanne Mayhew, A/Information Management Strategist, Industry Canada H55 – What Users Want: Assessing Government Information Preferences to Drive Information Services A survey conducted in 2006 at the University of Montana addresses frequency of government information use, methods of locating and learning about government documents, awareness of the U.S. Federal Depository Library Program, and service and format preferences. The survey was adapted for use at the University of Victoria, BC. This session will provide results, methodology, timelines, and ideas. Speakers: Caron Rollins, Librarian, Government Publications, McPherson Library, University of Victoria Jennie M. Burroughs, Government Documents Librarian, University of Montana, Missoula Mansfield Library H56 – Getting Your Story Told: Media Strategies for Libraries Today Even in a world of Twittering and Facebook friending, mainstream media communication is an essential element for libraries seeking to play an important role in the life of the community and to gather ongoing public support. In this presentation, library leaders will hone a strategic approach to media relationship building, sketch or polish a Media Plan, and brush up on interview skills. Speaker: Gail Hulnick, President, WindWord Communications Inc.
9:45 - 10:45	Concurrent Session I I57 – Books, Our Best Brand! Libraries are still about books and our customers are readers. Reading programs are an excellent way to celebrate this inspiring activity with our customers and to develop community partnerships. Through examples of programs at Calgary Public Library participants will learn tips and tricks on how to institute their own reading programs, leverage partnerships, and create media attention. Speakers: Cathy Freer-Leszczynski, Customer Service Manager, Calgary Public Library Sarah Jones, Customer Service Manager, Calgary Public Library I58 – Greater Government Accountability = New Opportunities for Federal Library Service The federal government climate is one of greater accountability to Canadians, as well as converging information types and roles. Attention at senior levels has now turned to federal library service, thus the creation of the Assistant Deputy Ministers’ Taskforce on the Future of Federal Library Service. Learn about the findings and recommendations, and share in a vision of next-generation service. Speaker: Jean-Stéphen Piché, Director General, Government Records Branch, Library and Archives Canada I59 – CASLNetwork – Social Networking for Teacher Librarians and Library Technicians in Canadian Schools This session will introduce participants to the CASLNetwork. CASLNetwork was created this year so that teacher librarians and library technicians, working in Canadian schools, could communicate and express themselves in real time, using visual, aural and textual elements incorporated in one portal. CASLNetwork has achieved early success by offering new literacy tools that are making a difference. Speakers: Dianne J. Leong-Fortier, Teacher-Librarian, ESL Learning Leader, Calgary Board of Education Richard Beaudry, Librarian, Langley School District No. 35 I60 – Net Neutrality in Canada and the United States: What the Debate Means for Libraries The net neutrality debate is concerned with setting the rules that will govern how the Internet operates now and into the future. Both regulators and legislatures in Canada and the USA have struggled with the issue, but have not resolved it. Librarians should advocate in favour of net neutrality so that they can continue to deliver the content and services they and their patrons need. Speaker: Bruce Harpham I61 – Swimming Upstream: Multiple Approaches in Providing Streamed Content Join the panellists for a discussion about how academic libraries have responded to challenges relating to copyright and provision of content, authentication, server space and bandwidth in providing streamed digital video. Speakers: Gordon Bertrand, Coordinator, Library Technology, Grant MacEwan University Anne Marie de Groot, AV Service Coordinator and Library Systems Administration, SAIT Library Lisa Dibarbora, Virtual Services and Copyright Librarian, Humber Institute of Technology and Advanced Learning I62 – The Artsparks Project - An Inclusive Service Model for Arts Programming This session, delivered by a panel of speakers, offers an overview of the project and service model, outlines community partnerships that made this project a success, and describes several innovative programs that have involved local teens, adults with developmental disabilities, and others. Speakers: Janet Cole, Artsparks Program Coordinator, Red Deer Public Library Albertus Koett, Artsparks Program Coordinator, Red Deer Public Library Matt Gould, Artistic Director, Red Deer Public Library Tatiana Poliakevitch, Community Development Librarian, Red Deer Public Library I63 – Importance of Academic Freedom for Academic Librarians on Canadian Campuses Today Dr. Toni Samek offers a first-hand summary of the October 2009 CAUT Librarian’s Conference, including excerpts of her keynote address on the subject of how academic freedom allows librarians to vigorously oppose efforts to censor, filter or divert information. This open space discussion forum is designed to help CLA develop a robust academic freedom statement - as ALA did in 2006. Speaker: Toni Samek, School of Library & Information Studies, University of Alberta
11:00 - 1:00	Closing Ceremonies and Awards Presentations The Keynote Speaker is Dr. Michael Geist, law Professor and Canada Research Chair in Internet and E-commerce law at the University of Ottawa.
1:00 - 2:00	Canadian Association for School Libraries (CASL) Publications & Editorial Board Meeting
2:00 - 2:30	CLA Annual General Meeting Registration
2:30 - 5:00	CLA Annual General Meeting All delegates and CLA members are encouraged to attend the Annual General Meeting. This is your opportunity to engage with your elected representatives on Executive Council, participate in discussions on issues and resolutions, and to receive reports on the past year’s activities. CLA governance depends on your participation!

Pre- and Post-Conference Tours

Pre- Post-Conference Tours

TOUR #1
Parks, Pioneers and Pyrogies

Travel a short 45 miles east of Edmonton and discover one of Canada’s smallest National Parks. Elk Island National Park is home to over 40 species of mammals including plains and wood bison, elk, moose, deer and beaver that roam freely in this safari type park. This afternoon, you will learn the fascinating story of the
immigration to Canada from Ukraine at the Ukrainian Cultural Heritage Village. Costumed interpreters re-enact the lifestyles of the pioneer settlers in an open-air village typical of those that once thrived here at the turn of the century. Following this, we will return to Edmonton and visit the infamous Fort Edmonton Park to learn about the fur traders who discovered this region, and hear about their experiences with local First Nations populations. Fort Edmonton Park is Canada’s largest living historical museum, and offers a taste of Edmonton’s history which you will never forget!
Tour includes: Transportation, professional tour guide, National Park fees, guided tour of Elk Island National Park, lunch and
admission into the Ukraine Village and Fort Edmonton Park.

Tuesday, June 1: Full day, or
Sunday, June 6: Full day
Cost per person: $110.00 + GST (based on minimum 25 passengers)

TOUR #2
Jasper National Park

No visit to Edmonton would be complete without a visit to the Canadian Rockies. Travel west on the scenic Yellowhead Highway to the spectacular uncrowded resort town of Jasper. This day tour will encompass the area’s outstanding features including Athabasca Falls, Patricia Lake and Maligne Canyon. There will also be some leisure time in Jasper Townsite.
Tour includes: Transportation, professional tour guide, Jasper region tour including Maligne Canyon, Athabasca Falls, Jasper town site, lunch in Jasper, National Park fees.

Sunday, June 6: All Day
Cost per person: $115.00 + GST (based on a minimum 25 passengers)

TOUR #3
City Tour of Edmonton

A professional tour guide will take you on a guided city tour of the cosmopolitan city of Edmonton and get acquainted with Alberta’s capital city including the Alberta Legislature grounds, Jasper Ave, City Hall, Old Strathcona historical area, China Town, Little Italy, The Avenue of Nations, University of Alberta Campus and prominent residential areas. This afternoon, enjoy a few hours of leisure
time at the world famous West Edmonton Mall – featuring over 880 stores and entertainment venues!
Tour includes: Transportation, professional tour guide, city tour
and inside tour of the Alberta Legislature Building, West Edmonton
Mall information kit.

Tuesday, June 1: Full day, or
Sunday, June 6: Full day
Cost per person $69.00 + GST

TOUR #4
A mountain Rail Journey (overnight tour)

This tour can be customized to suit the traveller’s needs, subject
to Rail schedule.
A SAMPLE PACKAGE INCLUDES:
* Return VIA Rail comfort class seats from Edmonton to Jasper
* 1 night accommodation in Jasper
* Jasper Tramway elevation pass with breakfast at the top
* Afternoon float trip down the Athabasca River or Maligne
Valley Wildlife tour

Tuesday, June 1 – Wednesday, June 2
Sunday, June 6 – Monday, June 7
Cost Per Person: Starting from $599 per person, based on
moderate accommodation in June (high season), per person based on double occupancy, plus 5% GST

Tours Include: Transport on a luxury motor coach where indicated
Services of a professional driver
Services of a professional tour guide where indicated
Meals as listed; attractions as listed; admissions as listed

Tour does not include: Gratuities to drivers; gratuities to guides
Items of a personal nature
Meals not listed; attractions not listed

For bookings, please contact:
ANDERSON VACATIONS
301 1117 1st ST SW
Calgary, Alberta Canada T2R 0T9
Calgary: 403-245-6200
Toll Free: 1-866-814-7378 Fax: 403-245-6210
Email: tourres@andersonvacations.ca
Web: www.canadatravelsolution.com

Membership in CLA

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WHY PAY MORE???

Not a CLA Member?
Want to attend the 2010 CLA National Conference & Trade Show in Edmonton, Alberta?
Join now and save on registration fees!!!
WHY JOIN CLA?
Add your voice on issues of national and international interest and strengthen
our libraries and information communities. Become a member today and take advantage
of the many opportunities and discounts offered exclusively to CLA members!
For more information visit our Web site at www.cla.ca, or contact membership@cla.ca.

General Conference Information

CONFERENCE AND TRADE SHOW LOCATION
SHAW CONFERENCE CENTRE
9797 Jasper Avenue
Edmonton, AB

ACCOMMODATIONS
Room blocks have been reserved at preferred rates with the hotels below for CLA 2010 National Conference and Trade Show.
Rates apply from May 30 to June 8, 2010. To obtain these rates you must book by May 2, 2010.

WESTIN EDMONTON
10135 100 Street
Edmonton, AB T5J 0N7

Rates & Booking Information

Traditional Double or King:	$209.00 plus applicable taxes, single/double
Deluxe Guest Room:	$244.00 plus applicable taxes, single/double
Junior Suites:	$294.00 plus applicable taxes, single/double

Please go to www.cla.ca/conference/2010 and proceed to the Westin Edmonton Hotel link to book your accommodation.

DELTA EDMONTON CENTRE
10222 102 Street
Edmonton, AB T5J 4C5

Rates & Booking Information

One bedroom suite:

$159.00 plus applicable taxes, single/double

Please go to www.cla.ca/conference/2010 and proceed to the Delta Hotel link to book your accommodation for the
conference. If you are booking pre and post days, please contact Delta reservations at 780-429-3900.

REGISTRATION INFORMATION

In our continuing efforts to “green” our conference, CLA has not printed registration forms. Delegates may register on-line
or download a PDF to fax or mail. Please refer to the website for the forms: www.cla.ca/conference/2010.

IMPORTANT DATES

Early Bird registration deadline:	Friday, April 9, 2010
Regular registration deadline:	Wednesday, May 12, 2010

REGISTRATION FEES

Category	Member	Non-Member	Cut Off Date
Early Bird	525.00	825.00	April 9
Regular	600.00	900.00	May 12
On-Site	675.00	975.00	June 2 – June 5
Students	100.00	150.00	June 5
1 Day Thursday or Friday
Early Bird	300.00	450.00	April 9
Regular	325.00	475.00	May 12
On-Site	375.00	500.00	June 3 & 4
Saturday Early Bird	225.00	350.00	April 9
Saturday Regular	250.00	375.00	May 12
Saturday On-Site	275.00	400.00	June 5

Delegates wanting to register for the conference after May 12 must do so on-site at the Shaw Conference Centre.
We recommend that you bring your completed registration form and payment to the registration desk on-site to expedite the
process. A higher registration fee applies to all on-site registrations. Please refer to the registration form for the applicable fees.

FIRST TIME ATTENDEES
CLA is pleased to offer members and non-members the early bird member rate of $525.00 until April 9, 2010 if they are first time
attendees. If you wish to register as a first time attendee for the 2010 CLA Conference and Trade Show in Edmonton, the following
conditions apply:

This is your very first CLA Conference attendance
You are registering for the full conference (does not apply to day registration)
You submit your registration and full payment by the deadline date of May 12, 2010 (on-site registration is not
available at this rate)

ON-LINE REGISTRATION
To register on-line please go to the website www.cla.ca and click on the 2010 conference link. Full instructions will be on the
registration page. You may register for the full conference, one or more days and social events you wish to attend. Please follow
the instructions for a quick and efficient means of registering.
On-line registration is available to the following categories:

CLA Personal Members (including retired and unemployed members)
CASL Corresponding Members
CLA Student Members
Non-members of CLA (paying the non-member registration fee)

Daily registration is available on-line if registrants meet the above categories.
* The daily registration category does not include a complimentary ticket to the Opening Reception.

On-line registration is NOT available to the following categories:

CLA Exhibitors
CLA Guests
CLA Speakers
CLA Institutional Members sending multiple (10 or more) delegates at the special rate (please see details below)
Ticket purchase only for social events (those not registering for the conference but attending social events)

Exhibitors, speakers and guests will be sent a special registration package. These registrations must be submitted, with
applicable payment, directly to the CLA office by mail or fax.

REFUND POLICY
Cancellations received, in writing, by April 9, 2010 will be refunded less a $50.00 administration fee. Social events are not
refundable. Refunds will not be issued after April 9, 2010.

CLA INSTITUTIONAL MEMBER REGISTRATION INFORMATION
If your organization has an Institutional Membership, you may send a limited number of individuals (CLA members or
non-members) using your institutional member number and receive the CLA member rate.

Registration must be sent by mail or fax to the CLA office as a single package. The institutional member number must be indicated
on each form. Discounts will not be applied after the conference. The following restrictions will apply:

Basic Institutional Membership = 2 individual delegates
Enhanced Institutional Membership = 3 individual delegates
Premium Institutional Membership = 5 individual delegates

SPECIAL CLA INSTITUTIONAL MEMBER GROUP RATE
CLA has developed a special rate for Institutional Members who plan to send large groups (10 or more delegates) to the conference.
Please refer to registration information on the website for rates. On-line registration is not available for this group.
Registration must be received as one complete package, with full payment on one cheque or credit card. Group registration must
be received by May 12, 2010.

ON-SITE INFORMATION

REGISTRATION HOURS

All registration will take place at the Shaw Conference Centre on the Assembly Level.

DELEGATE REGISTRATION

Wednesday, June 2	7:00 am – 6:00 pm
Thursday, June 3	6:30 am – 5:00 pm
Friday, June 4	6:30 am – 5:00 pm
Saturday, June 5	7:30 am – 10:00 am

EXHIBITOR REGISTRATION AND MOVE-IN

Wednesday, June 2

6:00 am – 4:30 pm

NEW TRADE SHOW HOURS

Wednesday, June 2	6:00 pm – 7:30 pm~ Grand Opening & Reception
Thursday, June 3	10:30 am – 2:30 pm
Friday, June 4	10:00 am – 3:00 pm

CLA MEMBERSHIP
If you join now you can take advantage of member registration rates!
Join as a CLA Personal Member or CLA Institutional Member. You will receive full member privileges immediately!
Please visit the website www.cla.ca for further information.

CONFERENCE COLLEAGUE PROGRAM
Are you a librarian/information professional with advice to offer a conference neophyte, or do you feel a little overwhelmed going
to your first CLA Conference? The New Librarians and Information Professionals Interest Group invites all conference registrants
to participate in the Conference Colleagues mentoring program. Mentoring matches work out their own meeting schedule and
expectations for the relationship. Possible activities could include the First Timers Breakfast, attending a session, touring the
exhibits together, introductions to acquaintances at the conference or having a coffee or meal together.

Please contact Sarah Polkinghorne at sarah.polkinghorne@ualberta.ca or
Dagmara Chojecki at dagmara.chojecki@nurs.ualberta.ca if you wish to participate in the Conference Colleague Program.

MORE INFORMATION OR QUESTIONS?
Visit the website www.cla.ca/conference/2010 or contact the CLA office for further information or assistance.
Telephone: 613.232.9625 | Fax: 613.563.9895 | Email: info@cla.ca

CLA 2010 National Conference and Trade Show

Preliminary Program

Canadian Library Association

2010 National Conference & Trade Show

June 2 - 5, 2010 | Shaw Conference Centre | Edmonton, Alberta

PRESIDENT’S MESSAGE

Sue Gardner ~ Opening Keynote Speaker

Generously sponsored by

Michael Geist ~ Closing Keynote Speaker

Generously sponsored by

PLENARY AND CONCURRENT SESSIONS

Opening Ceremonies and Keynote Speaker ~ Sue Gardner

Friday, June 4

Concurrent Sessions E

Saturday, June 5

Business Meetings

Library Tours

PRE-CONFERENCE SESSIONS

Full Day Workshops

Half Day Workshops

CLA Reception and Trade Show Opening